Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.
Strong individual technicians like Ben, Aaron, Jason, and Joe deliver clean, well-explained work. Response times are fast, staff are polite, and loyalty members report saving over $1000. However, several reviewers felt blindsided by high quotes compared to competitors, and a few reported pressure to commit quickly or unexpected charges added to estimates.
Gas work and hot water installations earn consistent praise for thoroughness. One reviewer had a tap quote jump to $1200 (versus $400 elsewhere), while others paid significantly more than competitors for leak diagnosis. The loyalty program genuinely saves money for repeat customers, but getting there means navigating the initial quoting process carefully.
Will and the team turn up on time, identify faults in minutes, and fix most jobs the same day, often at prices reviewers call fair. Praised across hot water repairs, bathroom renovations, drain work, and emergency callouts, they've built a reputation as Perth's go-to plumber for tricky problems and complex projects.
All six reviews are five-star. Customers consistently report fast quotes and installation, fair prices, and Clayton's hands-on problem-solving. Work quality is described as clean, efficient, and reliable enough that multiple reviewers have referred Mills Drainage to friends and family.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-05