
O'Brien Plumbing
Most jobs run smoothly, with plumbers arriving on time and diagnosing problems clearly. Staff like Matt, Aaron, Gary, and Jack handle complex work with care and keep customers informed throughout. Two recent complaints highlight gaps: a customer felt overcharged and left without callbacks for days, while another waited two weeks for a quote and then wasn't called back to book. These stand out sharply against the pattern. Strength sits in emergency response and renovation work, where the team communicates well and moves fast when needed. The business covers all major plumbing services across Perth metro and operates 24/7, but when something goes wrong (overage fees, response delays), resolution feels slow and defensive.










