How this site handles your information

Perth Plumbing Hub is an independent directory of plumber businesses in Perth metro, published by Scout Local Media. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.

When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.

Who receives your enquiry

When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.

Local storage

We do not set tracking cookies of our own. The one thing the site stores client-side is session-scoped attribution data (referrer, landing page, UTM parameters) in sessionStorage, so that a form sent later in your visit records where you came from. It is first-party only and clears when the session ends.

Usage measurement

This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.

Third-party services

Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.

Business listing information

Information about listed businesses comes from publicly available sources, including Google Business Profile reviews. The site stores our derived analysis of that material (scores, summaries, sentiment tags) rather than the reviews themselves. Corrections and removal requests are handled through the listing policy.

Access, deletion, and retention

Enquiry details are retained while they are needed to deliver and follow up the enquiry, and not longer than that purpose requires. You can ask for access to your information, or ask us to correct or delete it, by writing to hello@scoutlocalmedia.com.au.