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Plumbdog

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 1,318 Google reviews · How we rank ›

4.4(1318) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Hot Water SystemsDrain & Blocked DrainsNew Home & Construction PlumbingEmergency PlumbingBathroom Renovation PlumbingGas FittingPlumberGas Installation Service
Plumbdog
Location
Perth
Services
Hot Water Systems, Drain & Blocked Drains, New Home & Construction Plumbing
Reviews
1318
Ranking
#269 in Hot Water Systems
Best for
homeowners needing emergency plumbing or fast repair of leaks and blockages

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Plumbdog handles urgent jobs fast and sends knowledgeable staff (Josh, James, Evan often named) who explain work clearly and finish efficiently. Praise centres on weekend emergency response, quick leaks found, and staff who treat customers well.

Billing creates friction. Several reviewers report estimates jumping $500+ after arrival, surcharges on card payments, and the $125 callout fee being charged even when work declines. One customer paid $442/hour for a blockage clear after staff took three hours locating access. No itemised invoices are issued, leaving costs opaque; staff do not respond to disputes.

Praised for
  • quick response and fast attendance
  • friendly and professional staff
  • skilled diagnosis and repair
  • transparent communication about work
  • effective emergency callouts
Watch-outs
  • hidden charges and price surcharges
  • estimates revised dramatically upward
  • no itemised invoices provided
  • callout fee wording misleading
  • poor follow-up to complaints
punctualresponsiveskilled-workmanshipfriendly-staffemergency-calloutsoverpricedhidden-feestransparent-quoting
Best for: homeowners needing emergency plumbing or fast repair of leaks and blockages
Think twice if: concerned about pricing transparency or unexpected charges; always request itemised invoice before agreeing to work

What are they good at?

  • weekend and emergency availability
  • rapid diagnosis and repair
  • knowledgeable technicians
  • quick response times

Worth knowing

  • Josh, James, Evan, Chris, Emily named as regular staff
  • gas leak detection offered alongside plumbing
  • online booking available with quick admin response
  • blockage work via CCTV and drain cameras
  • roofing leak work added (non-standard)
  • staff leave thank-you notes or small gifts (dog treats mentioned)
  • disputed estimate control; initial quotes often revised upward after on-site inspection

What reviews say by service

Emergency Plumbing
praised for fast weekend response and quick fixes; Josh highlighted for blocking drain repair completed within an hour
Drain & Blocked Drains
strong praise for speed and communication; one complex blockage required unexpected digging and extended time, causing cost disputes
Gas Fitting
Chris and Emily noted as friendly and informative during potential gas leak inspection
Hot Water Systems
named in services but no detailed review evidence of specific praise or complaint
Plumber
general praise for professional repair, leak finding, and communication; James praised for dishwasher install and fair pricing

How it compares

  • Rated 4.4 against a 4.81 average across the 387 drain & blocked drains businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
1105
4
23
3
9
2
16
1
165

FAQ

Do you charge a callout fee?
Plumbdog lists a $125 callout fee if the job does not proceed. Several reviewers report being charged this even when declining quoted work. Check if the fee is waived if you proceed with repairs.
How quickly can you attend emergencies?
Weekend and after-hours emergencies are handled; one reviewer was slotted in same-day on a weekend. Non-emergency roof leak attendance took 4 days. Response to online booking is described as very quick.
Will I know the price before work starts?
Staff provide an estimate on arrival. Reviewers report estimates sometimes changing significantly after inspection (one revised from $600-$1100 to $1356-$1806). Always request an itemised breakdown and clarify any surcharges before accepting.

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Last updated 2026-09-05