Plumbdog
Plumbdog has a large following with strong praise for named technicians like Evan, Zenn, Josh, and Jono, who are consistently described as fast, skilled, and easy to work with. However, several recent reviews report serious friction over billing practices: customers report being charged $125 callout fees despite no work, invoices climbing mid-job with poor explanation, and difficulty securing itemised breakdowns or follow-up when issues arise. The pattern of billing disputes and unresolved complaints suggests those considering complex or emergency work should clarify pricing and payment terms upfront. The business operates across Perth metro with electricians on staff alongside plumbers. Technicians like Evan and Chris Kelly earn specific praise for leak detection, blocked drains, and hot water work. Yet a recurring complaint is that initial estimates are revised sharply upwards after work begins, and the office struggles to respond to escalated concerns or rectification requests after jobs are invoiced.
