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O'Brien Plumbing

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 405 Google reviews · How we rank ›

4.8(405) 86 composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingDrain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberBathroom Renovation PlumbingGas Installation ServiceGas Fitting
O'Brien Plumbing
Location
Perth
Services
New Home & Construction Plumbing, Drain & Blocked Drains, Emergency Plumbing
Reviews
405
Ranking
#66 in New Home & Construction Plumbing
Best for
homeowners and renters needing reliable same-day or next-day plumbing across the full scope of jobs

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

O'Brien Plumbing delivers reliable, efficient work across the full spectrum of plumbing jobs. Jack, Aaron, Matt, Gary and the reception team consistently arrive on time, explain issues clearly, and finish work to a high standard. Pricing lands as fair and competitive; multiple reviewers praise how staff moved things around to fit urgent requests same-day.

However, two reviewers reported billing disputes and slow follow-up: one paid $355 for a shower rail install but felt overcharged and waited four days for a manager response; another waited over two weeks for a quote. Those gaps in complaint handling stand out against an otherwise strong track record of friendly, professional service and tidy work.

Praised for
  • punctual and efficient
  • friendly and professional staff
  • clear communication and explanation
  • fair pricing
  • skilled workmanship
Watch-outs
  • billing disputes and overcharging
  • slow response to complaints
  • poor callback communication
  • slow quote turnaround
punctualfair-pricingreliabletidy-workresponsivetransparent-quotingskilled-workmanshipfriendly-stafffixed-first-timequick-turnaround
Best for: homeowners and renters needing reliable same-day or next-day plumbing across the full scope of jobs
Think twice if: You are sensitive to quoting costs or have had billing disputes before. Two reviewers reported overcharge claims and slow complaint responses.

What are they good at?

  • named, skilled technicians praised by name
  • same-day response to urgent requests
  • clear upfront quotes with no surprises
  • professional communication from first phone call

Worth knowing

  • Named technicians: Aaron, Matt, Gary, Jack praised for professionalism and skill
  • Hot water system fault assessment on same day of request
  • Multi-tap replacement jobs (basin, laundry, shower, external hose, stop tap) completed in single visit
  • Difficult cistern replacement and showerhead install completed successfully
  • CCTV drain inspections available
  • Backflow Licence BF1803 and Gas Fitters Licence GF9646 held
  • 24-hour service claimed on website

What reviews say by service

Emergency Plumbing
Same-day response praised; quick diagnosis and repair of gas leak and other urgent issues.
Hot Water Systems
Aaron diagnosed issue same day and presented all options; reviewer very pleased. One billing dispute over age assessment.
Bathroom Renovation Plumbing
Multi-tap replacement and cistern/showerhead install work praised for professionalism and neat finish.
Drain & Blocked Drains
Jack explained kitchen drain blockage clearly and offered maintenance tips; CCTV inspections available.
Gas Fitting
Gas leak diagnosed and fixed same afternoon with complimentary phone consultation; praised for quality and attention.
Plumber
Consistent praise for efficiency, fair pricing, and tidy work across general plumbing jobs.

How it compares

  • Rated 4.8 against a 4.62 average across the 148 new home & construction plumbing businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
376
4
12
3
0
2
3
1
14

FAQ

Can O'Brien Plumbing fit me in the same day?
Yes. Multiple reviewers report being moved around to fit in same-day requests, particularly for urgent issues. Call to check availability.
Are there any hidden charges?
Most reviewers praise clear upfront quotes with no surprises. However, two recent reviews dispute billing; one customer felt overcharged for a shower rail install. Confirm the scope and labour time before work starts.
Do you offer 24-hour emergency plumbing?
Yes. The business lists 24-hour service on their website. A reviewer received same-day afternoon attendance for a gas leak after an 8:45 a.m. call.

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Last updated 2026-10-05