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BluFrog Plumbing & Gas

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 130 Google reviews · How we rank ›

4.7(130) 76 composite score See reviews on Google ✓ Google-verified
Hot Water SystemsDrain & Blocked DrainsEmergency PlumbingPlumberGas FittingGas Installation ServiceBathroom Renovation Plumbing
BluFrog Plumbing & Gas
Services
Hot Water Systems, Drain & Blocked Drains, Emergency Plumbing
Reviews
130
Ranking
#258 in Hot Water Systems
Best for
homeowners needing same-day plumbing or hot water replacement with honest diagnostics

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Most visits bring fast, professional work with staff who take time to explain issues and avoid pushing unnecessary jobs. Neb, Hayden, and Jimy are named repeatedly for courteous, thorough service. But a small number report no-shows without notice, delayed technicians, and unhelpful responses when things go wrong, leaving customers frustrated and unresolved.

Hot water system replacements and leak detection are standouts: customers praise the speed and the clean installs. Office staff (Andrea, in particular) are noted for fitting appointments quickly. The trade-off: when something slips, follow-up feels distant.

Praised for
  • fast response and same-day service
  • knowledgeable technicians (Neb, Hayden, Jimy)
  • honest advice without upselling
  • professional installations
  • friendly staff and good communication
Watch-outs
  • no-show and poor communication (missed appointments)
  • overpriced or insufficiently diagnostic quotes
  • call-back failures after complaints
punctualskilled-workmanshipresponsiveno-showfriendly-stafftransparent-quotingfixed-first-timetidy-workquick-turnaroundlicensed-qualified
Best for: homeowners needing same-day plumbing or hot water replacement with honest diagnostics
Think twice if: you cannot tolerate missed appointments or slow follow-up; a couple of reviews report no-shows and unresolved complaints

What are they good at?

  • fast response and same-day availability
  • named experienced technicians (Neb, Hayden, Jimy)
  • honest diagnostics without unnecessary upsells
  • specialised leak detection and hot water installs

Worth knowing

  • Technicians Neb, Hayden, and Jimy are named in 8+ reviews for courteous, competent work
  • Andrea in the office arranges appointments quickly
  • Leak detection service using specialist equipment
  • Hot water system replacements completed the same day or with next-day install
  • Call-out fees waived in at least one instance
  • Portable hot water systems deployed while awaiting permanent install

What reviews say by service

Hot Water Systems
praised for fast, clean installations and same-day availability; one complaint of slow diagnosis and high quote
Drain & Blocked Drains
thorough explanation of blockage cause; quick service
Plumber
honest advice without upselling; responsive to minor jobs and leak detection
Emergency Plumbing
same-day response reported; leak fixes completed quickly

How it compares

  • Rated 4.7 against a 4.8 average across the 443 hot water systems businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 81
Review volume 92
Review recency 100
Review sentiment 67
Profile completeness 50
Verification 30

Rating breakdown

5
117
4
5
3
0
2
0
1
8

FAQ

Can BluFrog come out the same day?
Yes. Several reviews report same-day and next-day service. Customers describe calling in the morning and being serviced by afternoon or next day. Speed depends on technician availability in your area.
What areas do they cover?
They service Fremantle, Rockingham, Port Kennedy, Secret Harbour, Waikiki, Warnbro, Wellard, Baldivis, and Coolbellup. Contact them to confirm availability in your specific suburb.
Do they charge a call-out fee?
At least one reviewer noted no call-out fee. It is worth ringing to confirm current pricing.
Request a quote

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Last updated 2026-09-05