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BluFrog Plumbing & Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 132 Google reviews · How we rank ›

4.7(132) 76 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberGas FittingGas Installation ServiceBathroom Renovation Plumbing
BluFrog Plumbing & Gas
Services
Drain & Blocked Drains, Emergency Plumbing, Hot Water Systems
Reviews
132
Best for
Homeowners needing urgent leak detection or hot water replacement with fast dispatch and transparent advice

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Most customers get fast, skilled work from named staff who finish neat and leave feeling heard. Neb, Hayden, and Jimy feature repeatedly in praise for fixing hot water systems, leaks, and taps with minimal fuss. The friction: a handful of customers faced no-shows without apology, office follow-up that stalled, or quotes that felt rushed. One unhappy customer waited three hours after a missed 12-2pm slot, then received a $2,400 estimate for a system the technician barely tested.

Water leaks and hot water system replacements are their bread and butter. Pricing stays reasonable most of the time, though one customer challenged a $150 diagnostic fee and lost them to silence. Andrea in the office gets credit for scheduling around customer needs. The risk: if your appointment slot is tight or you need proof of thorough work before committing to a big job, a no-show or patchy office response could derail your day.

Praised for
  • same-day or rapid response
  • named technicians (Neb, Hayden, Jimy) deliver skilled work
  • friendly and professional manner
  • tidy, no-mess finishes
Watch-outs
  • no-shows and poor communication on missed appointments
  • high quotes without full diagnosis
  • delayed or unanswered follow-up from office
punctualskilled-workmanshiptidy-workresponsiveno-showfriendly-staffreliableemergency-callouts
Best for: Homeowners needing urgent leak detection or hot water replacement with fast dispatch and transparent advice
Think twice if: you have a tight time window or cannot reschedule easily; three no-shows or late arrivals were reported without communication

What are they good at?

  • same-day or next-day availability for leaks and hot water emergencies
  • named technicians (especially Neb) known for thorough, honest advice
  • clean finishes and no-fuss service ethos

Worth knowing

  • Named technicians Neb, Hayden, Jimy, and Andrea (office) appear consistently in reviews
  • Same-day leak detection and temporary hot water system setup documented
  • Andrea noted for going out of her way to accommodate booking requests
  • One customer charged $150 for diagnosis then not called back; another waited three hours past appointment with no apology

What reviews say by service

Hot Water Systems
Praised for fast replacement and clean install; one customer unhappy with rushed quote and minimal testing.
Drain & Blocked Drains
Same-day leak detection and repair mentioned as swift and professional.
Emergency Plumbing
Same-day response on leaks and burst pipes; two no-shows with no communication on booked emergency slots.
Gas Fitting
Hot water unit repairs and gas service mentioned favourably; one technician tested only power cord, not circuit breaker or gas lines.
Plumber
Tap replacement, toilet service, and general repairs praised for professionalism and honesty in quoting.
Bathroom Renovation Plumbing
Outdoor showers and bathroom work noted as flexible and skilfully executed.

How it compares

  • Rated 4.7 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 81
Review volume 92
Review recency 100
Review sentiment 64
Profile completeness 50
Verification 30

Rating breakdown

5
119
4
5
3
0
2
0
1
8

FAQ

How fast can you get someone out for a leak or hot water emergency?
Multiple reviews report same-day response or dispatch within hours; one customer had a technician arrive within 5 minutes of calling and a portable hot water system set up the same evening.
Do you charge a call-out fee?
One customer reported no call-out fee for a strata-advised inspection; general call-out fees not stated in reviews.
Are your staff qualified and licensed?
BluFrog holds licences PL 10077 and GF 10302, and their website claims Licensed Tradesmen. Over 20 years operating history claimed.
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Last updated 2026-10-05