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Casotti Plumbers

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 568 Google reviews · How we rank ›

4.6(568) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Drain & Blocked DrainsEmergency PlumbingRoofing & Gutter PlumbingPlumberGas Installation ServiceHot Water Systems
Casotti Plumbers
Location
Wangara
Services
Drain & Blocked Drains, Emergency Plumbing, Roofing & Gutter Plumbing
Reviews
568
Best for
homeowners needing reliable weekend or after-hours plumbing; rental property managers with multiple units

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Casotti Plumbers earn strong marks for speed, professionalism, and a genuine focus on customer communication. Staff arrive on time, explain work clearly, and leave sites clean. Many customers return repeatedly because the service feels personal, not transactional.

Weekend emergency calls, gas hot water repairs, drain unblocking, and sewer line work are standout strengths. Two complaint reviews flag material shortfalls on roofing jobs and a harsh cancellation policy, but these are exceptions in a portfolio of 568 reviews skewed heavily toward five-star ratings.

Praised for
  • fast response and same-day service
  • friendly and professional staff
  • clean, tidy work and job site
  • honest advice and value for money
  • reliable repeat service
Watch-outs
  • materials not brought to site on two visits
  • aggressive callout fee policy despite short cancellation notice
punctualfair-pricingskilled-workmanshipresponsivereliabletidy-workfriendly-staffemergency-calloutsquick-turnaroundlicensed-qualifiedfixed-first-time
Best for: homeowners needing reliable weekend or after-hours plumbing; rental property managers with multiple units
Think twice if: You need a roof leak repair job and materials are critical to first-visit completion; consider the callout cancellation policy carefully if plans are uncertain

What are they good at?

  • same-day and emergency availability
  • staff communicate clearly and advise pragmatically
  • tidy job sites and personal follow-up
  • repeat customer base suggests consistency

Worth knowing

  • Dom named as part of the team in a multi-property gas repair callout
  • technician diagnosed underground leak and coordinated specialist (Fremantle leak guys) without customer having to source them separately
  • Home Safety Audit service available for $165 +GST (their website price)
  • PL 5476 and GL 6594 certifications listed on website

What reviews say by service

Emergency Plumbing
weekend storm water leak fixed promptly; weekend gas hot water callout completed same day across three properties
Drain & Blocked Drains
drain unblocking described as fast, competent, and completed on first visit
Gas Fitting
instant gas hot water heater issues resolved same-day across multiple rental properties
Hot Water Systems
gas hot water system emergency response praised; no delays reported
Roofing & Gutter Plumbing
roof leak repair assigned via RAC but materials gaps on two visits caused frustration

How it compares

  • Rated 4.6 against a 4.81 average across the 387 drain & blocked drains businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 74
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
490
4
26
3
6
2
6
1
40

FAQ

Do you come out on weekends and after hours?
Yes. Reviewers report weekend emergency water leak response during storms and same-day multi-property service on weekend gas hot water calls.
How quickly can you attend?
Same-day service is common; some callouts are completed the next day. One reviewer got through to a human and was scheduled within 24 hours despite calling at a busy time.
What happens if I need to cancel?
The full callout fee applies even if you cancel shortly before arrival. One customer cancelled 20 minutes before a technician was due and was charged the full fee.
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Last updated 2026-09-05