How quickly can you attend an emergency?

Reviews describe same-day visits and next-day attendance as standard. One customer reported arrival the day after contact; another received service within hours despite needing parts sourced.

Do you install water softeners and filters?

Yes. Reviewers praise installations of Waterways softeners and Micron filter systems, with visible results (no limescale, improved taste and feel) reported within days.

Will you tidy up after the job?

Yes. One customer noted the team reinstated kitchen cabinetry and restored paving after accessing underground pipes.

CRYSTAL PLUMBING & GAS PTY LTD

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 78 Google reviews · How we rank ›

4.9(78) 89 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingPlumberGas Installation Service

Location: Iluka
Services: Emergency Plumbing, Plumber, Gas Installation Service
Reviews: 78
Ranking: #70 in Emergency Plumbing
Best for: Homeowners needing urgent plumbing or wanting to solve hard water issues.

Business data from Google Business Profile, checked 2026-09-05.

What do recent reviews say?

Kish and Rhys consistently deliver same-day or next-day plumbing work with minimal disruption. Their water filtration and softener installations earn particular praise for transforming water quality, eliminating limescale, and slashing cleaning costs.

Staff are responsive and explain work clearly. The team handles difficult repairs in tight spaces and restores surrounding areas (cabinetry, paving) without being asked. Pricing is called fair and honest across all job sizes.

Praised for

fast response and same-day availability
highly skilled water filtration and softener installation
friendly, professional staff (Kish, Rhys named)
attention to detail and tidiness
fair pricing and value

punctualfair-pricingskilled-workmanshipresponsivefriendly-staffquick-turnaroundemergency-calloutsreliabletidy-workfixed-first-time

Best for: Homeowners needing urgent plumbing or wanting to solve hard water issues.

What are they good at?

next-day or same-day response
water softener and filtration expertise
owner-operated (Kish and son Rhys)

Worth knowing

Kish and son Rhys are the named operators
specialise in Waterways water softener and Micron filter systems
temporary fixes offered on major leaks with full replacement next day
staff restore cabinetry and paving after accessing underground pipes
technician Reece also mentioned for system checks

What reviews say by service

Emergency Plumbing: Same-day or next-day response; major leaks temporarily stabilized, then fully repaired next morning.
Plumber: Praised for prompt, professional repair work in confined spaces and difficult access situations.
Gas Installation Service: No specific praise or complaint in reviews; category listed but not clearly evidenced by review text.

How it compares

Rated 4.9 against a 4.76 average across the 604 emergency plumbing businesses listed here.
Has more Google reviews than 80% of the businesses in this directory.

How we scored this

How We Score

Star rating 91

Review volume 82

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

FAQ

How quickly can you attend an emergency?: Reviews describe same-day visits and next-day attendance as standard. One customer reported arrival the day after contact; another received service within hours despite needing parts sourced.
Do you install water softeners and filters?: Yes. Reviewers praise installations of Waterways softeners and Micron filter systems, with visible results (no limescale, improved taste and feel) reported within days.
Will you tidy up after the job?: Yes. One customer noted the team reinstated kitchen cabinetry and restored paving after accessing underground pipes.

Request a quote

Similar plumbers nearby

70 low data

Waterloo Plumbing and Gas

5.0(22)✓ Google-verified

All 19 reviews are five-star. Reviewers consistently praise Clinton (the owner) for honest diagnosis, quick response to emergencies, fair pricing, and tidy work. He handles drain blockages, hot water installations, renovations, and gas work. Strengths include communication with other trades during renovations, follow-up on bigger jobs, and willingness to take on complex diagnostic work like pipe camera inspection.

Gas FittingGas Installation ServicePlumber

View profile

A2Z Plumbing Gas And Hotwater

5.0(109)✓ Google-verifiedPublishes prices

Graham and his team earn consistent five-star ratings by turning up fast, often within an hour or same day, and earning trust through straightforward advice and fair pricing. They regularly solve problems reviewers didn't know they had, handle emergency weekend callouts without fuss, and clean up after themselves. Hot water system replacements and emergency drain work are their bread and butter. Reviewers specifically name Graham and mention a second operator, Graeme or Bob. The business covers the Currambine area north to Yanchep, operates seven days, and charges $187 for after-hours and inspection work.

Hot Water SystemsEmergency PlumbingGas Fitting

View profile