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Drain Divers

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 30 Google reviews · How we rank ›

4.9(30) 78 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsEmergency PlumbingPlumberGas Installation Service
Drain Divers
Services
Drain & Blocked Drains, Emergency Plumbing, Plumber
Reviews
30
Ranking
#66 in Drain & Blocked Drains
Best for
Homeowners needing honest diagnosis and confident same-day drain clearing without surprises.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Troy and Drain Divers earn trust through owner-led care: same-day callouts, honest pricing up front, and time spent explaining what went wrong and why. Customers consistently praise his thorough CCTV inspections, willingness to honour quoted fees even when the job runs deeper, and follow-up maintenance advice that prevents repeat calls.

The rare complaint alleges work began without explicit sign-off and costs ballooned beyond the quote. Across 30 reviews, one mirrors this concern, making it an outlier. The bulk of feedback reflects a plumber who shows up on time, stays professional under pressure, and genuinely seems to care about doing it right the first time.

Praised for
  • owner-led, personable service
  • thorough diagnosis and transparent explanation
  • same-day response and quick fixes
  • fair pricing
  • five-year workmanship guarantee
Watch-outs
  • work started without explicit permission
  • final invoice doubled initial estimate
punctualfair-pricingskilled-workmanshiptransparent-quotingresponsivefriendly-stafflicensed-qualifiedfixed-first-timeemergency-calloutsresidential-homeowners
Best for: Homeowners needing honest diagnosis and confident same-day drain clearing without surprises.
Think twice if: One complaint alleges work started without permission and costs doubled; clarify scope and fees before Troy arrives.

What are they good at?

  • Owner-led service with genuine customer care
  • Same-day emergency callouts
  • CCTV inspections to pinpoint root cause
  • Transparent, fair pricing

Worth knowing

  • Troy is the owner and primary technician
  • Offers five-year workmanship guarantee (mentioned in one review)
  • Uses CCTV camera to show customers before/after and root causes
  • Provides free maintenance advice post-fix
  • Plumbing Contractor Licence PL10736
  • 15+ years operating history claimed

What reviews say by service

Drain & Blocked Drains
Thorough CCTV diagnosis, root cutting, and prevention advice; customers praise honest fixes not quick patches.
Emergency Plumbing
Same-day callouts within hours; one customer called at 8am after phoning the night before.
Plumber
Handles fault diagnosis, pre-purchase drain surveys, residential pipe routing errors; knowledge and detail-oriented work praised.
Gas Installation Service
Not evidenced in reviews.

How it compares

  • Rated 4.9 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 65
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
29
4
0
3
0
2
0
1
1

FAQ

Can Troy come out the same day?
Yes. Multiple reviews confirm same-day or next-morning arrivals. He also operates seven days a week.
Does he explain the problem and show you the damage?
Yes. He uses a CCTV camera to show customers the blockage before and after, and the root cause.
What's the guarantee?
One review mentions a five-year workmanship guarantee.
Request a quote

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Last updated 2026-10-05