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Freeflo Plumbing & Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 244 Google reviews · How we rank ›

5.0(244) 95 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas Installation ServiceGas FittingHot Water SystemsDrain & Blocked DrainsBathroom Renovation Plumbing
Freeflo Plumbing & Gas
Location
Forrestdale
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
244
Ranking
#5 in Emergency Plumbing
Best for
homeowners needing fast emergency response and clear explanations of plumbing issues

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Freeflo responds to calls in minutes and reaches homes within the hour, with technicians like Carl, Tony, Lucas, and Jay consistently praised for explaining work clearly as it happens. Five-star reviewers across seven years highlight fair pricing, neat cleanup after major jobs, and willingness to bundle extra work (paving, garden restoration) to save customers separate tradespeople.

Staff address specific needs: Jay offers Korean-language support and provides insurance paperwork for water damage claims. The team has resolved everything from hidden leaks to sewer issues to tree root blockages, with reviewers returning after years and recommending them for any plumbing or gas work.

Praised for
  • fast response and arrival
  • friendly and professional staff
  • clear communication and explanation
  • quality workmanship
  • tidy and thorough cleanup
  • reasonable pricing
  • long-term reliability
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivefriendly-staffemergency-calloutsresidential-homeownerstransparent-quotingfixed-first-time
Best for: homeowners needing fast emergency response and clear explanations of plumbing issues

What are they good at?

  • 24/7 emergency availability with rapid response
  • named staff known for clear communication
  • bundle services to save customers hiring multiple trades
  • multilingual support available

Worth knowing

  • Carl mentioned as owner/lead contact; Tony, Lucas, Jay, and Brad Raymond named as field technicians
  • Jay provides Korean-language support
  • Team produces insurance claim reports for water damage
  • Custom bundling: paving completed alongside sewerage work to avoid separate contractor
  • Response time to emergency calls: 5 minutes call-to-arrival documented; typical arrival within the hour
  • Long-term customers: one reviewer a repeat client for 7+ years
  • Tree root removal, water leak detection with CCTV, major sewer repair all evidenced in recent jobs

What reviews say by service

Emergency Plumbing
5-minute response time to emergency calls; technician on-site within the hour with fast resolution
Plumber
broad expertise from blocked kitchen sinks to ceiling leaks to sewer issues, consistently resolved on first visit
Drain & Blocked Drains
tree root removal and CCTV camera inspection completed; thorough cleanup and garden restoration after dig work
Hot Water Systems
included in service range; no specific review text to grade
Gas Fitting
included in service range; no specific review text to grade
Gas Installation Service
included in service range; no specific review text to grade

How it compares

  • Rated 5 against a 4.8 average across the 489 gas fitting businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score
Star rating 99
Review volume 100
Review recency 100
Review sentiment 83
Profile completeness 100
Verification 30

Rating breakdown

5
240
4
3
3
0
2
1
1
0

FAQ

How fast will someone arrive for an emergency?
One reviewer documented a 5-minute response to their call. Carl's team typically arrives within the hour of contact.
Do you handle languages other than English?
Yes. Jay speaks both English and Korean, which reviewers note eases communication.
Will you help with insurance paperwork after a water leak?
Yes. The team provides inspection reports and documentation for insurance claim purposes.

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Last updated 2026-10-05