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Grace Plumbing & Gas Services

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 126 Google reviews · How we rank ›

4.9(126) 87 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas Installation ServiceGas FittingHot Water SystemsDrain & Blocked Drains
Grace Plumbing & Gas Services
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
126
Ranking
#115 in Emergency Plumbing
Best for
homeowners with urgent leaks, burst pipes, or hot water failures needing same-day attention.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Emergency calls get answered and Shaun arrives within hours, often when other plumbers are booked solid. He diagnoses leaks accurately (including tricky cases behind walls and roof faults), installs systems same-day when needed, and explains costs upfront without hidden fees.

Work quality is consistent across leak repairs, hot water systems, and burst pipes. Clients revisit repeatedly over decades. Site cleanup and honest communication define his reputation. Reviews span years with no drop in service standard.

Praised for
  • fast response and arrival
  • knowledgeable troubleshooting
  • transparent pricing and quoting
  • professional and friendly manner
  • long-term reliability
punctualfair-pricingskilled-workmanshipresponsivetransparent-quotingreliabletidy-workfriendly-staffemergency-calloutsresidential-homeownersfixed-first-time
Best for: homeowners with urgent leaks, burst pipes, or hot water failures needing same-day attention.

What are they good at?

  • Shaun answers emergency calls and attends within the hour
  • Diagnoses complex leaks (roof faults, hidden wall damage)
  • Completes hot water installs and repairs same day
  • Quotes transparently; often charges less than initial assessment

Worth knowing

  • Shaun is the named technician across all reviews
  • Hot water system installed and operational within 3 hours (one review)
  • Identified aircon installation fault causing roof leak and water spread
  • Attended emergency call day before scheduled surgery
  • Charged less than initial quote when job proved simpler than expected
  • Responds within an hour on emergency calls; Friday afternoon and late-notice holiday callouts documented

What reviews say by service

Emergency Plumbing
Answered calls when competitors fully booked; attended within an hour on multiple urgent jobs including holiday periods.
Hot Water Systems
Replaced system from first call to finished in 3 hours; repaired leaks within a day; consistently praised for speed and installation quality.
Drain & Blocked Drains
One client mentioned sink pipes flooding; fixed quickly, but limited review evidence for drain-specific work.
Plumber
Leak detection and repair across many scenarios (walls, roofs, pipes) handled expertly; clients return repeatedly over 30+ years.
Gas Fitting
Limited review evidence; website lists Gas Licence 13230 but no review text addresses gas-fitting work directly.
Gas Installation Service
Limited review evidence; business claims service but no review text addresses gas installation directly.

How it compares

  • Rated 4.9 against a 4.77 average across the 618 emergency plumbing businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 91
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
123
4
0
3
0
2
0
1
3

FAQ

How quickly will Shaun respond to an emergency leak or burst pipe?
Reviews document response within an hour on multiple emergency calls, including after-hours and holiday periods. One client reported being contacted by Shaun the same morning of a Friday emergency and having a hot water system fully installed by that afternoon.
Can Shaun fix my hot water system the same day?
Yes. One review confirms a full hot water system installation completed within 3 hours of first call. Repairs have been fixed within a day.
What if the job costs less than your quote?
Shaun has charged less than his initial quote when the work proved simpler than assessed. Reviews describe transparent communication about pricing changes throughout the job.
Request a quote

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Last updated 2026-10-05