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Hilton Plumbing

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 4,205 Google reviews · How we rank ›

4.9(4205) 89 composite score See reviews on Google ✓ Google-verified
Hot Water SystemsEmergency PlumbingGas FittingPlumberGas Installation ServiceDrain & Blocked Drains
Hilton Plumbing
Location
Bibra Lake
Services
Hot Water Systems, Emergency Plumbing, Gas Fitting
Reviews
4205
Ranking
#70 in Hot Water Systems
Best for
homeowners needing fast weekend emergency plumbing or hot water system replacement

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Hilton Plumbing earns strong marks for speed, friendliness, and value across hot water system work, blocked drains, and general repairs. Staff arrive on time, explain the job clearly, and often reduce quotes when the work proves simpler. One customer faced a warranty claim denial on a gas storage system and felt let down by the handling; a second plumber confirmed a genuine leak and installed a replacement.

Praised for
  • punctual and responsive
  • friendly and professional staff
  • fair pricing
  • efficient workmanship
  • good communication before and during job
Watch-outs
  • warranty disputes not handled well
  • condensation/leak diagnosis questioned
  • no Notice of Compliance provided on original install
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivetransparent-quotingfriendly-stafflicensed-qualifiedemergency-callouts
Best for: homeowners needing fast weekend emergency plumbing or hot water system replacement
Think twice if: you expect full clarity on warranty terms before work begins, or have doubts about a diagnosis

What are they good at?

  • same-day emergency response and weekend callouts
  • staff clean up site thoroughly
  • quotes adjusted downward if job is simpler than scoped

Worth knowing

  • Chloe processes quotes with photos within hours on weekends
  • technicians named include David, Liam, Brad, Ryan, Bailey, Tom, Sean, Roy
  • site cleanup noted multiple times in recent reviews
  • quotes can be reduced after initial scope if less work is needed
  • Certificate of Compliance provided on hot water installs

What reviews say by service

Hot Water Systems
same-day quotes and weekend booking for emergencies; one customer disputed warranty claim handling on a system 12 months old
Emergency Plumbing
Saturday evening callout received Sunday response and Monday completion
Gas Fitting
licensed fitters; warranty dispute suggests clarity on coverage may need improvement
Drain & Blocked Drains
no specific praise or complaint in recent reviews
Plumber
friendly, efficient general plumbing work with good communication and site tidiness
Gas Installation Service
hot water system installations receive praise for professionalism; one warranty claim raised concerns

How it compares

  • Rated 4.9 against a 4.8 average across the 443 hot water systems businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
3968
4
123
3
17
2
24
1
73

FAQ

Can I get a plumber on a Saturday or Sunday?
Yes. One customer contacted Hilton on a Saturday night and received a quote with photos by Sunday morning, with installation scheduled for Monday.
Do you provide paperwork after a hot water install?
Certificate of Compliance is issued, typically within a few days of completion. One customer noted the business did not issue a Notice of Compliance on an earlier install, so clarify this when booking.
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Last updated 2026-09-05