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Hilton Tradies

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 45 Google reviews · How we rank ›

4.2(45) 66 composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingEmergency PlumbingPlumberGas Installation ServiceHot Water SystemsGas Fitting
Hilton Tradies
Services
New Home & Construction Plumbing, Emergency Plumbing, Plumber
Reviews
45
Ranking
#75 in New Home & Construction Plumbing
Best for
Homeowners needing urgent hot water system replacement or plumbing emergencies who can afford premium pricing.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Strong field technicians have earned repeat customers and same-day hot water system installations, but the business frustrates with expensive investigation fees, no-shows, and poor scheduling communication. When work gets done, it endures; the friction is almost always before and during booking.

Praised for
  • responsive when problems arise
  • skilled individual technicians
  • quick appointment availability
  • work holds up over time
Watch-outs
  • high call-out and investigation fees
  • poor communication between visits
  • technicians arrive unprepared
  • no-shows or late arrivals
responsiveskilled-workmanshipquick-turnaroundpoor-communicationoverpricedno-showreliable
Best for: Homeowners needing urgent hot water system replacement or plumbing emergencies who can afford premium pricing.
Think twice if: Budget-conscious householders; expect high call-out or investigation fees, potential no-shows, and expect to confirm technician arrival the morning of booking.

What are they good at?

  • Same-day hot water system supply and install
  • named technicians with loyal repeat customer base
  • emergency weekend availability

Worth knowing

  • Named technicians include Ryan, Trent, Josh, Matt, Brodie C, Khalid, Dean, Chris
  • Same-day hot water system supply and install claimed
  • Investigation fees charged ($169-$170 mentioned) even after verbal assurance of no charge
  • Multiple reviews report technicians arriving without required parts requiring rebook
  • Some repeat customers cite work longevity over multiple years
  • Washing machine and appliance repairs involve separate call-out and fix quotes

What reviews say by service

Emergency Plumbing
Same-day response and weekend availability praised; drain clears solved in good time with clear diagnosis.
Hot Water Systems
Same-day supply and installation before 2PM earned strong praise; one customer reports being discouraged by upfront investigation fees.
Plumber
Individual plumbers (Trent, Chris, Brodie, Dean) consistently praised for efficiency and professionalism; blocked drain and tap repairs completed promptly.
Drain & Blocked Drains
Blocked toilet and gurgling drain diagnosed and fixed in good time at fair price according to repeat customer.
Gas Installation Service
No specific review evidence for this service.

How it compares

  • Rated 4.2 against a 4.8 average across the 489 gas fitting businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
32
4
4
3
0
2
2
1
7

FAQ

Do you do same-day hot water system replacement?
Yes; one reviewer had a system supplied and installed the same day (before 2PM) after calling before 8AM.
Is there a call-out fee?
The website claims no call-out fee, but multiple reviews report investigation or inspection fees ($169-$220) charged at time of booking despite being told no charge would apply.
Can you help with emergency plumbing on weekends?
Yes; the business publishes seven-day opening hours and has served weekend emergency calls per reviews.
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Last updated 2026-10-05