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Hilton Tradies

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 44 Google reviews · How we rank ›

4.1(44) 64 composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingEmergency PlumbingPlumberGas Installation ServiceHot Water SystemsGas Fitting
Hilton Tradies
Services
New Home & Construction Plumbing, Emergency Plumbing, Plumber
Reviews
44
Ranking
#89 in New Home & Construction Plumbing
Best for
Homeowners needing fast emergency plumbing or hot water system installation.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Fast, skilled plumbers deliver strong results on core work, with several same-day emergency fixes praised. However, scattered no-shows, surprise call-out and inspection fees, and poor admin communication create friction that undermines trust, especially on appliance repairs.

Praised for
  • fast response and same-day fixes
  • skilled individual technicians
  • honest diagnosis and cost-saving advice
  • professional work quality on plumbing jobs
Watch-outs
  • surprise fees and poor upfront pricing transparency
  • no-shows and failed communication
  • inconsistent preparation and unequipped visits
  • staff professionalism varies
skilled-workmanshipquick-turnaroundreliableemergency-calloutsresponsivepoor-communicationhidden-feesno-show
Best for: Homeowners needing fast emergency plumbing or hot water system installation.
Think twice if: Expect upfront cost discussion for inspections or call-out fees; confirm availability before booking appliance repairs.

What are they good at?

  • same-day emergency response
  • experienced individual technicians (some named standouts)
  • honest diagnostics and cost-saving tips
  • broad service range including gas and hot water

Worth knowing

  • Technicians named: Trent, Josh, Matt, Brodie C, Khalid, Chris, Dean, John
  • Same-day hot water system supply and install mentioned (before 2PM)
  • Inspection/call-out fees ranging $169–$220 charged for visits that may not include parts
  • Multiple no-show incidents reported with poor notification
  • Website claims 4.8 star rating; Google reviews show 4.1 across 44 reviews

What reviews say by service

Plumber
Strong praise for drain, tap, and leak repairs; fast diagnosis and fair pricing when job is straightforward.
Hot Water Systems
Same-day installation praised; one customer reported good experience with gas hot water system replacement, but another felt blindsided by fees when shopping for replacement.
Emergency Plumbing
Multiple 5-star reviews for same-day fixes (blocked toilet, shower tap); one customer squeezed in within an hour.
Gas Fitting
Limited direct review detail; one gas hot water replacement praised for communication and on-time arrival.
Gas Installation Service
One positive experience with gas hot water supply and install completed same-day.
New Home & Construction Plumbing
No review text evidences this service.

How it compares

  • Rated 4.1 against a 4.8 average across the 469 gas fitting businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How we scored this

How We Score
Star rating 56
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
31
4
4
3
0
2
2
1
7

FAQ

Do you offer same-day emergency service?
Yes. Customers report hot water systems installed and blocked drains fixed on the same day, with one emergency tap repair squeezed in within an hour of calling.
What are your call-out and inspection fees?
Inspection and call-out fees range $169–$220. The website mentions no call-out fee, but some customers report being charged an 'investigation fee' unless they query it upfront.
Are your technicians prepared with parts on the first visit?
Mixed results. Plumbing jobs generally go smoothly, but appliance repairs often require a second visit because the technician arrives without the needed part.
Request a quote

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Last updated 2026-09-05