Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.
Most jobs are handled well by experienced staff like Jed, Sam, and Tom, with quick emergency response and competitive pricing on repairs. However, a pattern of reckless work-van driving and billing disputes (non-itemized invoices, hidden minimums, debt collection threats) leaves some customers frustrated and questioning reliability.
PERINA GROUP PTY LTD holds a 4.3 rating across 17 Google reviews. A detailed sentiment read was not produced on this pass, so the placement rests on rating consistency and volume.
Most appointments bring a quick response and friendly staff who explain the job clearly before starting. Teams handle complex drainage work, emergency calls, and hot water repairs with visible professionalism and leave the site clean. One customer reported paying $360 for a 15-minute tap change, but this stands apart from the routine five-star feedback. Named technicians like Kobi, Daniel, and Kade appear regularly in positive reviews, praised for listening to customers and tackling problems thoroughly. The office staff, especially Jenny and Jen, manage phone inquiries and scheduling with knowledge and courtesy.
Matt and his team deliver consistent, skilled work across plumbing, gas, and bathroom renovation jobs. Homeowners return repeatedly, praising fast response on emergencies, no hidden costs, and genuine care to get details right. Staff handle complex multi-trade renovations with calm coordination. The business operates across Perth metro, responds on public holidays, and keeps communication clear. One note: standard jobs may take longer unless flagged as urgent.
Last updated 2026-09-05