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Mastercraft plumbing, gas and aircon

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 12 Google reviews · How we rank ›

5.0(12) 78 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas Installation ServiceHot Water Systems
Mastercraft plumbing, gas and aircon
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
12
Ranking
#262 in Emergency Plumbing
Best for
homeowners wanting a single trusted tradesperson for multiple services

Business data from Google Business Profile, checked 2026-10-05.

What do recent reviews say?

Mastercraft delivers across plumbing, gas, and aircon work with consistent five-star reviews. Rory handles jobs with care, communicates clearly, and charges fairly. Work is done right the first time, appointments are kept, and customers come back for repeat jobs or refer friends.

Praised for
  • friendly and approachable
  • fixed first time
  • fair pricing
  • reliable and punctual
  • skilled workmanship
punctualfair-pricingskilled-workmanshipreliableresponsivefriendly-stafffixed-first-timeemergency-callouts
Best for: homeowners wanting a single trusted tradesperson for multiple services

What are they good at?

  • owner Rory manages jobs personally
  • all work completed first time
  • fair quotes compared to competitors

Worth knowing

  • Rory operates the business and takes on most jobs personally
  • Completed air con repairs, hot water system repairs, dishwasher installation, tap upgrades, laundry renovations, roof leak detection
  • Customers report repeat bookings and referrals to family and friends

What reviews say by service

Emergency Plumbing
Detected roof leak quickly and fixed promptly
Plumber
Handles full range including renovations, repairs, and installations to high standards
Gas Installation Service
Service mentioned in review set but no specific feedback on gas work
Hot Water Systems
Hot water system repair completed to high quality and reasonable price

How it compares

  • Rated 5 against a 4.77 average across the 618 emergency plumbing businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 48
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
0

FAQ

Is Rory available for small jobs or only big renovations?
No job is too big or too small. Reviews mention both minor appliance installs and major renovation work.
How quickly can Mastercraft come out?
Rory is punctual and reliable. Reviews report he completes work quickly and keeps to appointment times.
Does Mastercraft offer a quote before starting work?
Yes. Customers report receiving fair quotes that compare well to other tradies, and Rory recommends future improvements so you know what to plan for.
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Last updated 2026-10-05