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Pacer Plumbing & Gas

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 162 Google reviews · How we rank ›

5.0(162) 92 composite score See reviews on Google ✓ Google-verified
Hot Water SystemsDrain & Blocked DrainsNew Home & Construction PlumbingBathroom Renovation PlumbingGas FittingEmergency PlumbingPlumberGas Installation Service
Pacer Plumbing & Gas
Location
Dianella
Services
Hot Water Systems, Drain & Blocked Drains, New Home & Construction Plumbing
Reviews
162
Ranking
#29 in Hot Water Systems
Best for
householders needing fast hot water repair or emergency plumbing during business hours or early mornings

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Anthony and his team deliver hot water systems and emergency plumbing with speed and care. Customers consistently report arriving on time or within hours, explaining the work clearly, leaving sites clean, and handling burst pipes and system failures with minimal fuss.

The business is known for prompt phone contact and efficient installation. One reviewer noted a delay responding via their online contact form, though direct calls appear to reach them reliably. Staff are named regulars (Anthony, Jonathan, Andy), and many customers return for follow-up work.

Praised for
  • knowledgeable and professional staff
  • fast turnaround and same-day response
  • friendly and approachable team
  • clear explanations and transparency
  • clean, tidy work and removal of debris
Watch-outs
  • online form not monitored or slow to respond
punctualskilled-workmanshipreliabletidy-workresponsivetransparent-quotingquick-turnaroundlicensed-qualifiedfriendly-staffemergency-calloutsresidential-homeowners
Best for: householders needing fast hot water repair or emergency plumbing during business hours or early mornings
Think twice if: you prefer online booking or email follow-up; the online contact form appears slow or unmonitored

What are they good at?

  • same-day emergency response for hot water failures
  • named technicians (Anthony, Jonathan, Andy) with repeat customer loyalty
  • transparent pricing and on-site quotes
  • handles full removal and disposal of old systems

Worth knowing

  • Named technicians Anthony, Jonathan, and Andy appear regularly in reviews
  • Anthony offers flexible payment options and takes time to explain system choices (storage vs. instantaneous)
  • Burst pipe under shower floor and faulty hot water system resolved within 3 hours
  • 8am call for gas hot water failure met with lunchtime arrival
  • Old hot water systems removed and disposed of on-site

What reviews say by service

Hot Water Systems
Fast installation and repair with clear explanations; several customers report same-day or morning-to-midday turnaround for failures
Emergency Plumbing
Handles burst pipes and after-hours hot water emergencies with quick response and professional outcome
Drain & Blocked Drains
Listed on website; no review evidence of specific blocked drain work
Bathroom Renovation Plumbing
Listed on website; no review evidence of renovation projects
New Home & Construction Plumbing
Listed on website; no review evidence of new build work
Gas Fitting
Gas hot water system knowledge and installation praised; customers report professional handling of gas unit replacement

How it compares

  • Rated 5 against a 4.8 average across the 443 hot water systems businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 98
Review volume 96
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
158
4
3
3
0
2
0
1
1

FAQ

Can they respond to hot water emergencies outside business hours?
Reviews show early morning calls (7-8am) met with same-day service, but no evidence of after-hours weekend or night callouts in the reviews provided
Do they provide quotes before starting work?
Yes; customers report on-site quotes with detailed information about system options, and Anthony explains the differences between storage and instantaneous units
Will they remove the old hot water system?
Yes; multiple reviews confirm they remove and dispose of the old unit as part of the installation
Request a quote

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Anthony, the named plumber behind Mitie, builds trust through unflinching reliability and genuine care. Jobs from burst pipes to bathroom renovations to gas conversions are completed fast, explained clearly, and left pristine-reviewers repeatedly praise his professionalism, fair rates, and willingness to help even when called out in heavy rain or at short notice. Hot water systems, blocked drains, emergency work, and bathroom renos are his bread and butter. Lucas and Harvey are also mentioned as competent crew. Clients trust him for years, often returning for multiple jobs. The business serves Dianella, Morley, and Perth, with zero call-out fee and licensed credentials verified.

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Last updated 2026-09-05