How quickly will someone arrive if I have an emergency?

One customer reported a burst water main fixed within the hour on a Friday afternoon. Another had work completed 20 minutes after booking. Response times vary by location and availability.

Do you charge for the full quote if the job finishes early?

One customer was charged the full quote despite the job taking half a day instead of a full day. Clarify partial-job pricing in writing before the work starts.

Which areas around Perth do you serve?

The business states it covers Joondalup, Yanchep, Two Rocks, Banksia Grove, and Perth's Northern Suburbs from its Carramar base.

Pegasus Plumbing & Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 36 Google reviews · How we rank ›

4.9(36) 79 composite score See reviews on Google

Emergency PlumbingHot Water SystemsGas FittingPlumberGas Installation ServiceDrain & Blocked DrainsBathroom Renovation Plumbing

Location: Carramar
Services: Emergency Plumbing, Hot Water Systems, Gas Fitting
Reviews: 36
Ranking: #246 in Emergency Plumbing
Best for: Homeowners in Perth's north needing fast, friendly plumbing and gas work.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Pegasus delivers fast, professional plumbing work across Perth's north. The onsite team earns consistent praise for politeness, speed, and skill. One recent complaint flags the owner's pricing practice when jobs finish early and calls out dismissive communication. Most customers report responsive service and solid results; the caveat is to clarify pricing terms upfront.

Praised for

fast response and turnaround
professional and knowledgeable team
polite and pleasant staff
reliable and responsive
quality workmanship

Watch-outs

unfair pricing on partial jobs
poor management communication and attitude

punctualskilled-workmanshipresponsivefriendly-staffreliablequick-turnaroundfair-pricingpoor-communication

Best for: Homeowners in Perth's north needing fast, friendly plumbing and gas work.

Think twice if: Ask in writing how partial-day jobs are charged before work starts, given one customer paid full quote despite finishing early.

What are they good at?

same-day or rapid response
named technicians praised for politeness
reliable repeat customer base
commercial and domestic work

Worth knowing

Named technicians Harry, Molly, Bryan, and Kerry consistently praised
Owner Brian gives advice but also handled pricing dispute poorly
One customer reported job completed in 30 minutes after 20-minute arrival
Davey Real Estate has used the company for years as a trusted contractor
Website states down-hole camera and commercial plumbing services available

What reviews say by service

Emergency Plumbing: Burst water mains fixed within an hour on Friday afternoon; same-day emergency calls praised.
Hot Water Systems: Listed and positively mentioned for fast, professional installation and repair.
Gas Fitting: Service offered; no specific review detail provided.
Drain & Blocked Drains: Blocked sewers and drains handled fast; down-hole camera deployed.
Bathroom Renovation Plumbing: Renovation plumbing listed on website; no specific review detail provided.
Plumber: Core service; consistently fast, professional, and reliable across multiple customer types.

How it compares

Rated 4.9 against a 4.8 average across the 489 gas fitting businesses listed here.
Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score

Star rating 90

Review volume 68

Review recency 100

Review sentiment 70

Profile completeness 75

Verification 30

Rating breakdown

FAQ

How quickly will someone arrive if I have an emergency?: One customer reported a burst water main fixed within the hour on a Friday afternoon. Another had work completed 20 minutes after booking. Response times vary by location and availability.
Do you charge for the full quote if the job finishes early?: One customer was charged the full quote despite the job taking half a day instead of a full day. Clarify partial-job pricing in writing before the work starts.
Which areas around Perth do you serve?: The business states it covers Joondalup, Yanchep, Two Rocks, Banksia Grove, and Perth's Northern Suburbs from its Carramar base.

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66 low data