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Plumbdog Plumbing Fremantle

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 38 Google reviews · How we rank ›

4.9(38) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas FittingDrain & Blocked DrainsBathroom Renovation Plumbing
Plumbdog Plumbing Fremantle
Services
Emergency Plumbing, Hot Water Systems, Plumber
Reviews
38
Ranking
#231 in Emergency Plumbing
Best for
Homeowners seeking reliable same-day emergency repairs and transparent upfront pricing.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Nearly all jobs are smooth and the team earns high marks for friendliness and fast turnaround. Appointments are easy to book online, quotes are clear, and named technicians like Josh, James, Chris, and Rich finish jobs cleanly and on time. One significant complaint disputes a $2200 gas quote as inflated and claims the $125 callout fee was not disclosed over the phone.</summary>

<parameter name="sentiment_tags">["punctual", "responsive", "skilled-workmanship", "friendly-staff", "tidy-work", "transparent-quoting", "quick-turnaround", "licensed-qualified"]

Recent shift: One year ago, a reviewer accused the business of not disclosing the $125 callout fee upfront over the phone. The business now sends SMS confirmation that includes the callout fee before the appointment, which recent reviews acknowledge. This suggests a practice change in response to the complaint.

Praised for
  • friendly and approachable staff
  • transparent pricing and quoting
  • responsive booking and communication
  • quick and efficient work
  • tidy and professional finish
Watch-outs
  • high quotes relative to competitors
  • callout fee applied without clear upfront disclosure
Best for: Homeowners seeking reliable same-day emergency repairs and transparent upfront pricing.
Think twice if: Obtain multiple quotes for large gas or complex jobs; callout fee is non-refundable if you decline recommendations.

What are they good at?

  • online appointment booking
  • named, licensed technicians (Josh, James, Chris, Rich)
  • same-day quotes and repairs
  • upfront callout fee disclosure in booking confirmation

Worth knowing

  • Richard Palmer holds plumbing license PL7708 and gas license GF13261
  • James Paiva holds plumbing license PL8022 and gas license GF12480
  • Two electrical contractor licenses (EC11024, EC7187) held by the business
  • Online booking via their website
  • Josh, James, Chris, and Rich named as field technicians in recent reviews
  • Callout fee $125 inc GST applies; customers report it is disclosed in SMS booking confirmation

What reviews say by service

Emergency Plumbing
Same-day response and quick repair praised; burst pipe and blockage fixes completed on the day of appointment.
Drain & Blocked Drains
Blocked drains diagnosed and cleared the same day; CCTV inspection offered alongside drain cleaning.
Hot Water Systems
No specific praise or complaint; service is listed but not detailed in reviews.
Gas Fitting
One complaint of a $2200 quote for connecting two appliances to existing gas; reviewer disputed this as excessive compared to other quotes under $1000.
Bathroom Renovation Plumbing
Bathroom installations listed on website; no specific review detail.
Gas Installation Service
One high-quote dispute; otherwise no detailed feedback on gas installation work.

How it compares

  • Rated 4.9 against a 4.77 average across the 620 gas installation service businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 69
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
37
4
0
3
0
2
0
1
1

FAQ

Can I book an appointment online?
Yes, you can request an appointment via their website and receive confirmation and appointment details by SMS message.
What is the callout fee?
The callout fee is $125 inc GST. It is disclosed in your SMS booking confirmation. If you do not proceed with their recommendations, the callout fee still applies.
Are the plumbers licensed?
Yes. Richard Palmer and James Paiva hold current plumbing and gas licenses. The business also holds electrical contractor licenses.
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Last updated 2026-09-05