55 low data
Skilled Plumbing & Gas Services
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
New Home & Construction PlumbingEmergency PlumbingPlumber
Smartfix
Drain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas Fitting
- Location
- Perth
- Services
- Drain & Blocked Drains, Emergency Plumbing, Hot Water Systems
- Reviews
- 2080
- Best for
- homeowners needing quick electrical or air conditioning work with friendly, responsive service
Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.
What do recent reviews say?
Smartfix builds strong reputations for quick response times and clean work. Multiple reviewers name staff (Kyle, Tom M, Bailey, Nathan, Eddie, John, Ben) and praise their friendliness and technical knowledge. Most jobs book same-day or next-day.
Two serious complaints emerge: one reviewer paid four times competitors' quotes for a switchboard upgrade, and another faced days of silence on a warranty issue in Esperance, then felt dismissed by management. These outliers sit against 84% five-star reviews, but warranty handling and pricing consistency warrant checking quotes.
Praised for
- friendly and polite staff
- fast same-day or next-day turnaround
- professional workmanship and tidiness
- knowledgeable technicians
- honest and upfront pricing communication
Watch-outs
- significantly overpriced compared to competitors
- poor warranty support and follow-up
- unresponsive to urgent calls
responsivefriendly-staffquick-turnaroundtidy-workskilled-workmanshipoverpricedpoor-communicationlicensed-qualifiedpunctual
Best for: homeowners needing quick electrical or air conditioning work with friendly, responsive service
Think twice if: get multiple quotes on major work like switchboard upgrades; warranty and follow-up support may be inconsistent
What are they good at?
- same-day or next-day availability
- named experienced technicians
- polite, professional on-site conduct
Worth knowing
- WA Licensed Electricians (EC12968, AU56316)
- Fully Insured
- more than 8 years operating
- named technicians regularly praised: Kyle, Tom M, Bailey, Nathan, Eddie, John, Ben
- same-day or next-day job booking typical
- one Esperance job left unresolved for warranty claims over days
What reviews say by service
- Gas Fitting
- no review text directly evidences gas fitting work
- Gas Installation Service
- no review text directly evidences gas installation
- Emergency Plumbing
- no review text directly evidences emergency plumbing
- Drain & Blocked Drains
- no review text directly evidences drain work
- Hot Water Systems
- no review text directly evidences hot water systems
How it compares
- Rated 4.6 against a 4.8 average across the 489 gas fitting businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How we scored this
How We Score Star rating 73
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
1741
4
125
3
28
2
19
1
167
FAQ
- Can Smartfix come out the same day?
- Yes, reviewers report same-day or next-day availability as typical, with at least one job booked and completed within 3 hours of the initial call.
- Are Smartfix technicians licensed?
- Yes, the business holds WA Licensed Electricians credentials (EC12968 and AU56316) and is fully insured.
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