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The Drain Surgeon Plumbing and Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 267 Google reviews · How we rank ›

4.9(267) 89 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsEmergency PlumbingPlumberGas Installation ServiceHot Water SystemsGas FittingRoofing & Gutter Plumbing
The Drain Surgeon Plumbing and Gas
Services
Drain & Blocked Drains, Emergency Plumbing, Plumber
Reviews
267
Ranking
#19 in Drain & Blocked Drains
Best for
Eastern Perth homeowners needing reliable, prompt drain and plumbing work with clear communication

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Mark from The Drain Surgeon consistently turns up fast, diagnoses plumbing and gas problems accurately, and solves them on the first visit. Customers note his professionalism, friendliness, clear explanations, and tidy work across blocked drains, leaks, appliance installs, and emergency repairs.

Most appreciate the reasonable pricing, communication updates, and willingness to tackle jobs others have failed at. Several mention staying with him for years. One Christmas Eve repair and free sink fix illustrate his responsive approach to customer needs.

Praised for
  • prompt and efficient
  • Mark's expertise and reliability
  • professional and friendly
  • fair pricing
  • excellent communication
  • tidy work
  • fixes problems others fail to solve
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivelicensed-qualifiedfixed-first-timefriendly-staffemergency-calloutsresidential-homeowners
Best for: Eastern Perth homeowners needing reliable, prompt drain and plumbing work with clear communication

What are they good at?

  • Owner-operator (Mark) with 25+ years' experience
  • Diagnoses and fixes difficult blockages and leaks
  • Same-day emergency response
  • Regular repeat customers, some for years

Worth knowing

  • Mark is the owner-operator
  • Uses leak detection specialists for difficult mains line leaks
  • Offers free extras (repaired sink while doing dishwasher install)
  • Works Christmas Eve for emergency callouts
  • Regularly pairs with a second technician (Dave mentioned) on larger jobs
  • Customers report he fixes major issues others have failed to resolve

What reviews say by service

Drain & Blocked Drains
Fast diagnosis of blocked drains and stormwater; customers praise exact cause identification and high-standard rectification
Emergency Plumbing
Prompt callouts with emergency mains line leaks and repairs; willingness to work outside normal hours
Plumber
Reliable across leaks, taps, burst pipes, and appliance installs; customers report fixing what others failed to solve
Gas Fitting
House gas connections and bayonet fittings completed at competitive price with quality workmanship
Gas Installation Service
Gas point installation and cooktop/oven work mentioned positively by customers
Hot Water Systems
No review detail provided

How it compares

  • Rated 4.9 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 83
Profile completeness 75
Verification 30

Rating breakdown

5
245
4
19
3
1
2
1
1
1

FAQ

Does Mark offer same-day emergency repairs?
Yes. Customers report he responds quickly to emergency calls, including outside normal hours (a Christmas Eve repair is mentioned).
Can he handle complex blocked drains and leaks?
Yes. Reviews note he uses leak detection specialists when needed, diagnoses root causes accurately, and solves blockages others have failed to fix.
Is he available across eastern Perth?
His website lists service areas: Armadale, Byford, Kelmscott, Gosnells, Thornlie, Maddington, Harrisdale, and Forrestfield.
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Last updated 2026-10-05