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TLC Reticulation

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 22 Google reviews · How we rank ›

3.7(22) 51 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingPlumberGas Installation Service
TLC Reticulation
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
22
Ranking
#585 in Emergency Plumbing
Best for
homeowners with large properties needing emergency retic repairs and willing to confirm costs in writing first

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

TLC Reticulation earns strong praise for quick turnarounds and professional work on large properties, but faces persistent complaints about hidden costs and price disputes. Invoices have repeatedly exceeded quotes, sometimes doubled or tripled. Getting a clear written quote and understanding the per-technician labour rate before booking is essential.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • prompt and efficient service
  • professional workmanship
  • competitive pricing (when quoted fairly)
  • reliable across repeat jobs
Watch-outs
  • invoices significantly exceed verbal quotes
  • poor explanation of labour charges (per technician)
  • unresponsive after work or defensive when challenged
  • work quality issues (incomplete connections, wrong repairs)
punctualskilled-workmanshiphidden-feespoor-communicationresponsiveleft-a-mess
Best for: homeowners with large properties needing emergency retic repairs and willing to confirm costs in writing first
Think twice if: pricing disputes appear in multiple reviews; always request itemised written quote before work starts

What are they good at?

  • Available 7 days; quick response to emergencies
  • large properties and complex installations
  • experience across 10+ years

Worth knowing

  • Mick (operator) mentioned by name across 15+ reviews
  • call out fee $99; labour $30 per 15 minutes
  • Hunter Xcore controller supply and fit $500
  • grey water system installations offered
  • invoices have exceeded quotes by $150-$370 in disputed cases

What reviews say by service

Plumber
Fast repairs praised; incomplete work and solenoid misdiagnosis complained about.
Emergency Plumbing
Prompt response and weekend availability noted; but follow-up and accountability questioned after poor repairs.

How it compares

  • Rated 3.7 against a 4.76 average across the 604 emergency plumbing businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 59
Review recency 0
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
14
4
0
3
2
2
0
1
6

FAQ

What is the call out charge?
TLC charges a $99 call out fee plus labour at $30 every 15 minutes. Labour is charged per technician on site.
Are they available outside business hours?
Their website lists opening hours 7 days a week; call to confirm emergency availability for your date and time.
Should I get a written quote first?
Yes. Multiple reviewers report invoices far exceeding verbal quotes. Always confirm the total cost, including per-technician labour rates, in writing before work begins.

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Last updated 2026-09-05