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Tunnel Vision

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 184 Google reviews · How we rank ›

4.8(184) 88 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsPlumberGas Installation ServiceEmergency PlumbingRoofing & Gutter Plumbing
Tunnel Vision
Location
Naval Base
Services
Drain & Blocked Drains, Plumber, Gas Installation Service
Reviews
184
Ranking
#18 in Drain & Blocked Drains
Best for
Homeowners with tree-root blockages or slow drains needing thorough diagnosis and planned maintenance.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Tunnel Vision turns up on time and fixes blockages with camera verification and clear explanations. Technicians like Phil, Alex, Joel, and Paul are consistently praised for thoroughness, courtesy, and delivering results within budget. One caller felt a blockage was missed and the scope control tangled, but this is rare against the strong track record.

Their strength is methodical drain clearing with CCTV follow-up to confirm the work. Reviewers often book them again for planned maintenance and report excellent service from intake to cleanup. Cost feedback is almost universally fair or better than expected.

Praised for
  • punctual arrival and efficient work
  • thorough diagnosis with camera inspection
  • friendly and knowledgeable technicians
  • transparent communication and follow-up photos
  • value for money
Watch-outs
  • missed diagnosis on rare occasion
  • scope tangling during inspection
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivetransparent-quotingfriendly-stafffixed-first-time
Best for: Homeowners with tree-root blockages or slow drains needing thorough diagnosis and planned maintenance.
Think twice if: One caller reported a missed diagnosis and scope control issues; if unsure of the problem, confirm their assessment or seek a second opinion first.

What are they good at?

  • Same-day or quick attendance
  • CCTV verification before and after clearing
  • Named technicians (Phil, Alex, Joel, Paul) known for reliability

Worth knowing

  • Named technicians: Phil Smith, Alex, Joel, Paul consistently praised
  • CCTV camera used to diagnose and verify blockage clearance
  • Photos of completed work sent to customers
  • Stormwater back-flushing and soak well depth/location tracking offered
  • One job completed 30 minutes, another finished below budget

What reviews say by service

Drain & Blocked Drains
Fast diagnosis with camera, clear explanations, and reliable clearance; one report of missed blockage and tangled scope.
Plumber
Reviewers value quick response, efficiency, and friendly communication on general plumbing calls.
Gas Installation Service
No specific review evidence.
Emergency Plumbing
Rapid response praised for burst pipes and urgent blockages, though limited explicit emergency-call detail.
Roofing & Gutter Plumbing
No specific review evidence.

How it compares

  • Rated 4.8 against a 4.81 average across the 387 drain & blocked drains businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 98
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
174
4
1
3
1
2
1
1
7

FAQ

Do you send photos of completed work?
Yes. Reviewers report receiving pictures of work done, and Tunnel Vision provides screenshots of soak-well tracking via their sensor.
Will you diagnose if I'm not sure what the problem is?
They bring a CCTV camera and use it before and after clearing to confirm diagnosis and verify the blockage is gone. One caller reported a missed diagnosis, so consider a second opinion if uncertain.
Can you fix burst pipes and drain damage?
Their website lists pipe relining as a service. One reviewer had burst pipes and backyard damage; Tunnel Vision produced a report for Water Corp, though they did not complete that repair themselves.
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Last updated 2026-09-05