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Vortex Water Solutions

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 12 Google reviews · How we rank ›

5.0(12) 78 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas Installation Service
Vortex Water Solutions
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
12
Ranking
#263 in Emergency Plumbing
Best for
homeowners seeking reliable, transparent emergency or routine plumbing work

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

All 11 reviews praise Alex and Vortex Water Solutions for arriving on time, explaining costs clearly, and completing plumbing work to a high standard. Customers consistently mention professionalism, friendliness, tidy cleanup, and zero hidden fees.

Praised for
  • punctual arrival and on-time completion
  • transparent pricing and cost breakdown
  • skilled workmanship and quality outcomes
  • friendly and professional communication
  • tidy work and cleanup
punctualfair-pricingskilled-workmanshiptidy-workresponsivetransparent-quotingfriendly-stafffixed-first-timelicensed-qualifiedreliable
Best for: homeowners seeking reliable, transparent emergency or routine plumbing work

What are they good at?

  • Staff named and praised (Alex)
  • 100% five-star rating across 12 reviews
  • Transparent pricing with no hidden fees
  • Tidy work with cleanup and photo updates

Worth knowing

  • Alex named as primary technician across all reviews
  • Customers given photo and video updates during work
  • Faulty parts shown onsite
  • Work completed within agreed timeframes
  • No hidden bills mentioned by multiple reviewers

What reviews say by service

Emergency Plumbing
Quick response and friendly service praised for emergency callouts
Hot Water Systems
Transparent advice on system options; customers praised for durable unit choice over cheaper alternatives
Plumber
High-quality workmanship, on-time completion, and tidy cleanup consistently mentioned

How it compares

  • Rated 5 against a 4.77 average across the 618 emergency plumbing businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 48
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
0

FAQ

Do they offer emergency callouts?
Yes. Reviews mention quick response times to emergency requests and work outside standard hours, including overseas holiday periods.
Will I get a clear cost breakdown before work starts?
Yes. Multiple reviewers mention receiving a clear breakdown of costs and services upfront, with no hidden fees.

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BMD Plumbing and Gas
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Every recent review is five stars. Reviewers consistently highlight speed of response, Brian's friendly and professional manner, and work completed on time with minimal mess. The business handles emergencies well, diagnoses issues clearly, and leaves sites clean. Pricing is described as fair and reasonable across leak repairs, drain clears, hot water replacements, and general plumbing. People name Brian repeatedly and speak of him shifting schedules for urgent jobs.

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Every reviewer mentions punctuality, cleanliness, and professionalism. Andrew (the technician) removes old toilets, stays on schedule, and cleans up completely. He sends photos and invoices promptly after, helping customers claim rebates and understanding warranties. Multiple customers report scheduling second appointments or wishing they had called sooner after previous plumbers failed them. Turnarounds are quick, often same-week. Work on single or multiple toilets carries consistent praise for speed, no mess, and fair pricing.

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Last updated 2026-10-05