- Will you come out on a Friday night or weekend for an emergency?
- Yes. A reviewer's blocked toilet was attended the next morning after a Friday-night discovery, in time for their evening function. They operate 7 days.
- Do you charge a high callout fee if I ask you to find an alternative solution?
- No. When one reviewer couldn't source a tap spindle, a technician declined to charge a second callout fee; another reviewer praised Kieran for installing custom fittings to keep costs down.
- Are your technicians licensed?
- Their website states they hold two current plumbing licenses, three gas installation and servicing licenses, and two back-flow prevention licenses, with security clearance from the Department of Justice.