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Austwest Plumbing & Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 100 Google reviews · How we rank ›

4.6(100) 80 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas Fitting
Austwest Plumbing & Gas
Location
Willetton
Services
Drain & Blocked Drains, Emergency Plumbing, Hot Water Systems
Reviews
100
Best for
Homeowners seeking reliable, same-day plumbing in Perth's south and north suburbs.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Most jobs arrive on time with calm, skilled technicians who charge fairly and communicate clearly. A handful of reviewers faced rudeness from the owner, incomplete fixes, and bills they felt were steep for what was done, but the majority praise long-term reliability and staff who take pride in their work.

Praised for
  • quick response and same-day availability
  • professional and courteous technicians
  • transparent pricing and fair rates
  • reliable long-term service
  • knowledgeable diagnosis and tidy work
Watch-outs
  • owner rudeness and poor follow-up on failures
  • high charges for straightforward work
  • incomplete diagnostics on complex issues
punctualfair-pricingskilled-workmanshipfriendly-staffreliabletidy-workresponsivequick-turnaroundemergency-calloutsresidential-homeownerslicensed-qualifiedfixed-first-time
Best for: Homeowners seeking reliable, same-day plumbing in Perth's south and north suburbs.
Think twice if: Previous customers report owner can be dismissive if you question charges or outcomes.

What are they good at?

  • Same-day emergency availability
  • 40+ years trading
  • Owner and technicians build long-term client relationships
  • Licensed plumber and gas fitter

Worth knowing

  • Mark and Brett are named as responsive technicians in recent jobs
  • Owner David manages scheduling and phone inquiries
  • Plumbing Licence PL 5840, Gas Fitter Licence GF 618
  • Claims over 40 years in business
  • At least one major diagnostic failure: sewerage smell issue left unresolved after $300 charge

What reviews say by service

Emergency Plumbing
Same-day or next-day dispatch praised; one delayed arrival complaint.
Drain & Blocked Drains
Straightforward tap and toilet repairs fixed quickly, but complex sewerage diagnosis reportedly incomplete.
Hot Water Systems
Service and troubleshooting of hot-water systems praised for response time and technician knowledge.
Gas Fitting
Gas connection and BBQ assembly completed professionally and promptly.

How it compares

  • Rated 4.6 against a 4.8 average across the 489 gas fitting businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 76
Review volume 87
Review recency 86
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
83
4
6
3
3
2
3
1
5

FAQ

Do you come out on the same day?
Yes; multiple reviewers describe same-day or next-day dispatch for emergency jobs. Call 7:30 am to check availability.
What is your call-out fee?
The website claims $0 call-out fee, but at least one reviewer was charged a call-out fee despite this claim. Clarify on booking.
Can you service hot-water systems?
Yes. They service electric, gas, and instantaneous hot-water systems and are praised for quick response and professionalism on these jobs.

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All 31 reviews are five-star. Customers consistently praise the team for being approachable, quick to respond, and straightforward with pricing. The business handles emergency calls and general plumbing alike, and people report feeling well-treated throughout. Staff come across as genuinely personable rather than purely transactional. Work is described as efficient and well-priced. No complaints appear in the available feedback, and the few brief reviews still read as endorsements worth passing on to friends.

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A.B.P. Plumbing & Gas
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A.B.P. Plumbing & Gas

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Paul at A.B.P. arrives within minutes to hours for emergencies and charges fairly for the fix, often underquoting competitors by thousands. He explains what he's doing, stays calm under pressure, and leaves work tidy. Customers return repeatedly because they trust him. Hot water system replacements, burst pipes, and blocked drains dominate the work. He's held credentials since 1996 and operates across Riverton and surrounding suburbs. No complaints appear in recent reviews; the main draw is speed, honesty, and the fact that he treats the job as a person would want their own plumbing treated.

Emergency PlumbingPlumberGas Installation Service

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Last updated 2026-10-05