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Customer Focused Plumbing and Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 98 Google reviews · How we rank ›

4.9(98) 90 composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingDrain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas Fitting
Customer Focused Plumbing and Gas
Location
Tuart Hill
Services
New Home & Construction Plumbing, Drain & Blocked Drains, Emergency Plumbing
Reviews
98
Ranking
#8 in New Home & Construction Plumbing
Best for
Homeowners seeking fast hot water repairs and same-day emergency response.

Business data from Google Business Profile, checked 2026-10-05.

What do recent reviews say?

Stephen and Steve turn up when promised, price fairly, and explain what they're doing in plain terms. Hot water system installs and repairs dominate the work, backed by fast turnarounds and a willingness to save customers money by talking them out of unnecessary replacements.

Across tap work, gas unit installs, bathroom fixtures, and emergency callouts, this team shows the same pattern: arrive on time, do quality work, leave tidy, and treat each visit like a recurring relationship matters. No complaints surface in 98% five-star reviews.

Praised for
  • responsive and prompt arrival
  • fair and reasonable pricing
  • honest and reliable workmanship
  • friendly and professional manner
  • explains work clearly
punctualfair-pricingskilled-workmanshipresponsivetidy-workfriendly-staffreliabletransparent-quotingquick-turnaroundemergency-calloutsresidential-homeownersfixed-first-time
Best for: Homeowners seeking fast hot water repairs and same-day emergency response.

What are they good at?

  • Same-day or next-day availability
  • Transparent pricing before work starts
  • Staff saves customers money by preventing unnecessary work
  • Consistent on-time arrival

Worth knowing

  • Stephen and Steve are the named technicians frequently praised by name
  • Hot water system replacements and repairs completed in hours, not days
  • Staff provide quotes before starting work and communicate pricing upfront
  • One reviewer notes being talked out of an unnecessary Rheem hot water tank replacement, saving money

What reviews say by service

Hot Water Systems
Rapid diagnosis, fair pricing, fast install, and repairs completed same-day or next morning praised consistently.
Gas Fitting
Gas hot water unit install described as efficient and professional.
Plumber
General plumbing (taps, vanity reinstall, fixtures) praised for punctuality and quality.
Emergency Plumbing
Fast response times and quick resolution noted for urgent callouts.

How it compares

  • Rated 4.9 against a 4.62 average across the 148 new home & construction plumbing businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 87
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
1
3
0
2
0
1
1

FAQ

How quickly can you respond to a hot water emergency?
Reviews show arrivals within 30 minutes to first thing the next morning, depending on time of call.
Do you provide quotes before starting work?
Yes. Reviewers report receiving clear estimates and discussing options before any work begins.
Are you open 7 days a week?
Yes, the business publishes opening hours for all 7 days.

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Jay delivers solid work on quick jobs and emergencies, with competitive rates and weekend availability that earn consistent praise. Larger renovations carry real risk: past reviewers report long delays, repeated no-shows across multi-phase work, and communication breakdowns on projects stretching weeks.

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Wasp Plumbing delivers consistent five-star service across emergency callouts, drain diagnosis, and renovations. Liam's rapid response (within 10 minutes for emergencies), camera equipment for accurate fault-finding, and honest advice build strong repeat business and referrals from neighbouring suburbs including Noranda and Innaloo. Reviewers emphasise competitive rates, professional workmanship, and willingness to help beyond the immediate job. The business has handled everything from blocked drains and hot water installs to full bathroom renos and roof leak repairs, earning trust from both homeowners and rental-property managers over decades of operation.

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Marsmen Plumbing

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Most work is handled professionally by named technicians who arrive quickly, explain options clearly, and charge fairly. A strong history of emergency response and customer loyalty. Honest caveat: two recent one-star reviews cite dangerous van driving and unclear quoting practices (minimum 2-hour charge, non-itemised invoices), and one older account dispute remains unresolved.

Emergency PlumbingGas Installation ServicePlumber

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Last updated 2026-10-05