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Customer Focused Plumbing and Gas

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 97 Google reviews · How we rank ›

4.9(97) 90 composite score See reviews on Google ✓ Google-verified
Hot Water SystemsDrain & Blocked DrainsNew Home & Construction PlumbingEmergency PlumbingGas FittingPlumberGas Installation Service
Customer Focused Plumbing and Gas
Location
Tuart Hill
Services
Hot Water Systems, Drain & Blocked Drains, New Home & Construction Plumbing
Reviews
97
Ranking
#59 in Hot Water Systems
Best for
homeowners seeking honest, punctual plumbing without pressure selling

Business data from Google Business Profile, checked 2026-09-05.

What do recent reviews say?

Stephen (known as Steve) delivers fast, affordable work on hot water systems and general plumbing. Reviewers praise punctuality, transparent quotes, and willingness to save them money by explaining options rather than upselling replacements.

He handles hot water installs, emergency burst pipes, bathroom fixtures, and gas work with consistent friendliness and professional finish. Repeat customers highlight his reliability and no-fuss approach. Available next-day and responds quickly to messages.

Praised for
  • prompt arrival and punctuality
  • fair pricing and value for money
  • efficient workmanship
  • friendly and approachable manner
  • honest and reliable service
punctualfair-pricingskilled-workmanshipreliableresponsivefriendly-staffemergency-calloutsfixed-first-time
Best for: homeowners seeking honest, punctual plumbing without pressure selling

What are they good at?

  • Stephen personally handles jobs and responds quickly
  • transparent pricing with no upselling
  • available next-day for most work

Worth knowing

  • Technician: Stephen (also referred to as Steve)
  • 30-minute response time on hot water emergency
  • Explains options to save money (e.g. advised waiting on dripping valve rather than replacing tank)
  • Supplies written quotes before work
  • Replies to text messages immediately
  • Twin vanity bathroom reinstalls noted as handled well

What reviews say by service

Hot Water Systems
Fast installation and repair, often completed within same day. Known for explaining options rather than recommending unnecessary replacements.
Emergency Plumbing
Quick response (30 minutes noted) and professional handling of burst pipes and urgent repairs.
Gas Fitting
Gas hot water unit installations handled efficiently and to professional standard.
Plumber
General plumbing including tap repairs, leaks, and bathroom fixture work completed professionally and on schedule.
Bathroom Renovation Plumbing
Twin vanity installation handled professionally with advance quotation and on-time arrival.

How it compares

  • Rated 4.9 against a 4.8 average across the 443 hot water systems businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 86
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
94
4
1
3
1
2
0
1
1

FAQ

How quickly can you respond to emergencies like burst pipes?
Stephen arrived within 30 minutes on a hot water emergency. He replies to text messages immediately and often offers next-day appointments.
Will you give me a quote before starting work?
Yes. Stephen provides written quotes and explains his recommendations so you can make an informed choice.
Are you available on weekends?
The business publishes opening hours for 7 days, suggesting weekend availability, though specific hours are not stated in the reviews.

Similar plumbers nearby

J. Sutton Plumbing & Gas Services
78 low data

J. Sutton Plumbing & Gas Services

4.8(40)✓ Google-verified

Jay delivers solid work on quick jobs and emergencies, with competitive rates and weekend availability that earn consistent praise. Larger renovations carry real risk: past reviewers report long delays, repeated no-shows across multi-phase work, and communication breakdowns on projects stretching weeks.

Hot Water SystemsDrain & Blocked DrainsNew Home & Construction Plumbing
Wasp Plumbing
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Wasp Plumbing

5.0(58)✓ Google-verified

Liam at Wasp Plumbing earns consistent five-star praise for turning up on time, diagnosing problems quickly with camera and locating equipment, and charging fair prices without the inflated bills reviewers associate with larger operators. Work spans blocked drains, hot water system installs, bathroom renovations, and emergency callouts; customers in Noranda, Innaloo, and across Perth metro return repeatedly and refer friends.

Drain & Blocked DrainsNew Home & Construction PlumbingBathroom Renovation Plumbing
Perths Plumbing Professor
85

Perths Plumbing Professor

5.0(25)✓ Google-verified

Andre handles emergencies without fuss, shows up when others say they're full, and charges fairly. Reviewers note his weekend availability, clear explanations, and willingness to help outside the job scope-one caller got tap service free while he was there. Bathroom renovations run smooth from start to finish, and he documents everything for insurance claims. Ten years of repeat clients vouch for his reliability. Whether it's a burst pipe in the roof, blocked drain, or full renovation, he leaves the place clean and keeps you in the loop. Fair fixed pricing is standard. Yokine-based, books same-day jobs, and returns promptly if something needs attention later.

Drain & Blocked DrainsNew Home & Construction PlumbingEmergency Plumbing

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Last updated 2026-09-05