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Dianella Plumbing and Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 32 Google reviews · How we rank ›

4.3(32) 70 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsEmergency PlumbingGas Installation ServiceGas FittingPlumberHot Water Systems
Dianella Plumbing and Gas
Location
Morley
Services
Drain & Blocked Drains, Emergency Plumbing, Gas Installation Service
Reviews
32
Best for
Property managers and homeowners seeking reliable repairs and fair pricing for regular plumbing maintenance.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Most recent reviews praise Andrew's reliability, fair pricing, and quick response times across plumbing repairs and installations. Older complaints, dating back 6 years, flag inconsistent quality: cheap materials installed without customer approval, water damage from poor sealing, and a serious gas fitting incident that failed ATCO inspection and left the customer disconnected without timely remediation.

Praised for
  • reliable and responsive
  • fair pricing
  • skilled workmanship
  • friendly and professional staff
Watch-outs
  • poor quality materials used without consultation
  • non-compliant gas work
  • rude staff and communication failures
  • late arrival and mess left behind
punctualfair-pricingresponsiveskilled-workmanshipfriendly-staffrude-staffleft-a-messemergency-calloutsresidential-homeowners
Best for: Property managers and homeowners seeking reliable repairs and fair pricing for regular plumbing maintenance.
Think twice if: Customers handling rental properties; older complaints mention poor material choices and lack of consultation on supply upgrades.

What are they good at?

  • Quick response and same-day availability
  • Transparent, fair pricing
  • Reliable repeat work for property managers

Worth knowing

  • Andrew is the named technician cited across most positive reviews
  • Quick response claimed within 30 minutes for urgent callouts
  • PL LIC# 9525
  • One 6-year-old complaint involved ATCO gas inspector finding non-compliant work and customer disconnection
  • Another old complaint flagged cheap plastic taps installed without customer approval and water damage from poor sealing

What reviews say by service

Emergency Plumbing
Quick response praised; one old gas emergency left unresolved for 3 days after failed ATCO inspection.
Hot Water Systems
Hot water repairs and installations regularly praised for speed and workmanship.
Gas Fitting
One serious complaint: 6-year-old gas work failed ATCO inspection, was non-compliant, and follow-up was delayed.
Drain & Blocked Drains
Limited direct mention; general drain work included in plumbing praise.
Plumber
Most reviews centre on general plumbing; praised for reliability and fair pricing overall.

How it compares

  • Rated 4.3 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score
Star rating 67
Review volume 66
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
0
3
0
2
0
1
6

FAQ

Will Andrew attend same-day or after-hours?
Yes; reviews note he has attended late afternoon appointments and within 30 minutes for urgent issues.
Does the business consult on material choices?
One complaint from 6 years ago states materials were installed without customer approval; current reviews do not address this, so practice may have changed.
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Last updated 2026-10-05