
Ember Plumbing & Gas
Ember Plumbing earns strong praise for named technicians like Sam, Jordan, Adam, and Daniel, who arrive on time, work cleanly, and explain the job. They answer emergency Sunday calls and handle hot water installations smoothly. However, several reviewers report being sent unsupervised apprentices who lacked skill, including one who sent multiple visits for a drain that blocked again within days, and another who worsened a hot water issue and raised costs. A handful of complex problems (like intermittent hot water faults) appear to have left customers without resolution, and one tenant felt misled about apprentice attendance. The business backs up these claims with Master Plumber accreditation, licensed plumbers and gas fitters, and published pricing for hot water systems. They operate across Perth metro from Morley and handle emergency work. When the right technician shows up, the feedback is consistently warm. When an apprentice is deployed without customer knowledge or proper supervision, trust breaks down quickly and jobs sometimes fail to hold.

