Do they charge a call-out fee?

No call-out fee on the emergency response mentioned; Jim and Alan came out within 15 minutes at no extra charge.

Will they work during holidays or weekends?

Yes. The team came out on New Year shutdown, long weekends, and a Saturday to help customers when most other plumbers were unavailable.

Can they handle Polybutylene pipe failures?

Yes. Jim has managed multiple Polybutylene leaks including full house re-runs from the meter through all outlets, and connected customers to relevant class action groups.

Dollar Wise plumbing and gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 167 Google reviews · How we rank ›

4.9(167) 88 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas FittingBathroom Renovation Plumbing

Services: Emergency Plumbing, Hot Water Systems, Plumber
Reviews: 167
Ranking: #93 in Emergency Plumbing
Best for: homeowners and small businesses needing fast emergency response or bathroom renovations at competitive cost.

Business data from Google Business Profile, checked 2026-10-05.

What do recent reviews say?

Dollar Wise answer calls within 10 to 15 minutes for emergencies and fix most jobs the same day. Reviewers consistently report pricing well below competing quotes, and staff like Jim, Alan, Danny, Bailey, Jack, Jason and Luke show up on time with cheerful professionalism and leave no mess behind.

The team handles bathroom renovations start to finish, complex pipe replacements (including older Polybutylene systems), hot water system replacements, and works through long weekends and New Year shutdowns when other plumbers are unavailable. Customers across East Cannington, Thornlie and wider Perth return repeatedly, drawn by transparent quotes and willingness to work through unexpected challenges.

Praised for

fast response times and same-day fixes
fair and competitive pricing
reliable and trustworthy
polite and professional staff
tidy work, minimal mess

punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivetransparent-quotingquick-turnaroundfriendly-staffemergency-calloutsresidential-homeowners

Best for: homeowners and small businesses needing fast emergency response or bathroom renovations at competitive cost.

What are they good at?

emergency response within 10-15 minutes
pricing consistently below competitor quotes
handles complex jobs like Polybutylene pipe replacement
works outside standard hours and holiday periods

Worth knowing

Jim (owner/coordinator) leads team; named staff include Alan, Danny, Bailey, Nico, Jack, Jason, Luke
heat pump hot water system replacement priced at less than half of previous $10k quote
handled Iplex Polybutylene pipe failures (multiple incidents); provided class action group information to customer
full bathroom and laundry renovations from design through tiling and cleanup
no call-out fees mentioned in emergency response
owner Alan also available for 24/7 emergency work

What reviews say by service

Emergency Plumbing: same-day fixes, arrival within 10-15 minutes, works holidays when competitors unavailable
Hot Water Systems: heat pump systems installed at less than half prior quotes; no call-out fees
Bathroom Renovation Plumbing: full start-to-finish work including new fixtures, mixing valves, tiling; consistently cheaper than competing quotes
Plumber: handles complex jobs like Polybutylene pipe replacement across entire houses; tidy finish
Gas Fitting: no specific complaints or detailed praise in reviews
Gas Installation Service: no specific complaints or detailed praise in reviews

How it compares

Rated 4.9 against a 4.8 average across the 489 gas fitting businesses listed here.
Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score

Star rating 92

Review volume 97

Review recency 100

Review sentiment 81

Profile completeness 75

Verification 30

Rating breakdown

161

FAQ

Do they charge a call-out fee?: No call-out fee on the emergency response mentioned; Jim and Alan came out within 15 minutes at no extra charge.
Will they work during holidays or weekends?: Yes. The team came out on New Year shutdown, long weekends, and a Saturday to help customers when most other plumbers were unavailable.
Can they handle Polybutylene pipe failures?: Yes. Jim has managed multiple Polybutylene leaks including full house re-runs from the meter through all outlets, and connected customers to relevant class action groups.

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