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Frank Britton Plumbing

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 261 Google reviews · How we rank ›

4.9(261) 91 composite score See reviews on Google ✓ Google-verified
Drain & Blocked DrainsGas Installation ServiceEmergency PlumbingPlumberHot Water SystemsBathroom Renovation PlumbingGas Fitting
Frank Britton Plumbing
Location
Bayswater
Services
Drain & Blocked Drains, Gas Installation Service, Emergency Plumbing
Reviews
261
Best for
Homeowners needing reliable long-term plumbing care and clear communication from a skilled tradesperson.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Frank arrives on time, diagnoses clearly, and explains each step without overselling. Reviewers trust him for repeat calls over years, praising his friendliness, honesty about what needs doing, and clean, skilled work. One caveat: his minimum charge of $294.74 (plus GST and card surcharge) can feel high for a quick fix, though larger jobs work out fairly.

The business handles blocked drains, burst pipes, water heater repairs, and bathroom/kitchen plumbing with equal care. Customers note he seeks approval before proceeding and keeps the site tidy. He's been trusted for 10+ years by some and called back weekly by others.

Praised for
  • punctual and on-time
  • honest and upfront about costs and scope
  • friendly and professional communication
  • skilled workmanship and thorough explanations
  • reliable repeat work over many years
Watch-outs
  • minimum labour charge ($294.74) steep for small jobs
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivetransparent-quotingquick-turnaroundlicensed-qualifiedfixed-first-timefriendly-staffemergency-calloutsresidential-homeowners
Best for: Homeowners needing reliable long-term plumbing care and clear communication from a skilled tradesperson.
Think twice if: Small, quick fixes may incur a $294.74 minimum charge; budget accordingly if calling for one-off minor repairs.

What are they good at?

  • 18+ years' operating history with repeat customers going back a decade
  • Certified Viega plumber and backflow prevention specialist
  • Arrives on time, explains every step, seeks approval before proceeding
  • Fixed-price minimum ensures clarity upfront

Worth knowing

  • Frank works for some customers over 10+ years and is called back weekly by others, showing high repeat rate
  • He seeks owner approval before proceeding with repairs after diagnosis
  • Drain camera inspection offered (mentioned in website services)
  • Burst pipe connections in ceiling cavities repaired (specific example in reviews)
  • He is Viega certified and holds certified backflow prevention specialist credential

What reviews say by service

Emergency Plumbing
Responsive for urgent burst pipes and ceiling leaks; customers praise short-notice availability.
Drain & Blocked Drains
Blocked toilets and drains cleared quickly with clear explanation; customers report professional diagnosis.
Hot Water Systems
Water heater repair and maintenance handled competently; reviewed as reliable for ongoing care.
Bathroom Renovation Plumbing
Tap and mixer fitments installed with care and no mess; part of wider renovation work.
Gas Fitting
Gas servicing mentioned as part of regular maintenance; no specific complaint or praise in reviews.
Gas Installation Service
Gas installation claimed on website; no specific review detail available.

How it compares

  • Rated 4.9 against a 4.81 average across the 387 drain & blocked drains businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
253
4
3
3
2
2
2
1
1

FAQ

Does Frank charge a call-out fee?
No, according to his website. However, there is a minimum labour charge of $294.74 (including GST and card surcharge) for any visit.
How long has Frank been in business?
His website states over 18 years. Some reviewers report using him for 10+ years personally.
Is Frank available for emergency plumbing?
Yes. Reviewers report he responds at short notice, including for weekend burst pipes and ceiling leaks.

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Hot Water SystemsDrain & Blocked DrainsNew Home & Construction Plumbing

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Last updated 2026-09-05