Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.
Most jobs run smoothly with staff arriving on time, explaining options clearly, and leaving the site tidy. Named technicians (Grant, Aaron, Donna, Ollie) handle hot water systems and gas work to a high standard. Watch billing on longer jobs and confirm contact details for emergency calls, as one reviewer faced a scheduling mishap when the plumber called the wrong number.
ACE+ has earned strong marks for friendly, skilled technicians who arrive promptly, work cleanly, and handle jobs with care - especially emergency hot water replacements. However, a cluster of one-star reviews about dangerous driving and a roof leak left unresolved suggests inconsistency in field performance and customer service, worth considering before booking.
Two strong five-star jobs sit alongside a deeply negative construction experience. Evidence is sparse-only six reviews total-making it hard to judge consistency. The business responds quickly but some customers report shoddy installations and unfinished work.
Anthony at Mitie has handled everything from burst pipes and blocked drains to gas work and renovations for 11 reviewers with consistent five-star feedback. Quick response, fair pricing, and honest advice are the hallmarks; one reviewer needed mains water restored during lockdown and got same-day service plus free related gas repair.
Last updated 2026-09-05