Business data from Google Business Profile, checked 2026-09-05.
Two strong five-star jobs sit alongside a deeply negative construction experience. Evidence is sparse-only six reviews total-making it hard to judge consistency. The business responds quickly but some customers report shoddy installations and unfinished work.
Based on limited recent reviews, so treat this as low-confidence.
ACE+ has earned strong marks for friendly, skilled technicians who arrive promptly, work cleanly, and handle jobs with care - especially emergency hot water replacements. However, a cluster of one-star reviews about dangerous driving and a roof leak left unresolved suggests inconsistency in field performance and customer service, worth considering before booking.
Ben and his team handle emergency callouts, drain clearance, and hot water work with consistent professionalism. All 11 reviews are five-star, with praise for rapid response, honest advice, and work completed on time at reasonable rates.
Most jobs run smoothly with staff arriving on time, explaining options clearly, and leaving the site tidy. Named technicians (Grant, Aaron, Donna, Ollie) handle hot water systems and gas work to a high standard. Watch billing on longer jobs and confirm contact details for emergency calls, as one reviewer faced a scheduling mishap when the plumber called the wrong number.
Last updated 2026-09-05