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GA PERRY Plumbing, Gas, Electrical & Hot Water

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 174 Google reviews · How we rank ›

4.2(174) 73 composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingDrain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberBathroom Renovation PlumbingGas Installation ServiceGas Fitting
GA PERRY Plumbing, Gas, Electrical & Hot Water
Location
Belmont
Services
New Home & Construction Plumbing, Drain & Blocked Drains, Emergency Plumbing
Reviews
174
Ranking
#46 in New Home & Construction Plumbing
Best for
Homeowners needing fast emergency plumbing or hot water repair, willing to verify all charges upfront.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Most jobs run smoothly: technicians arrive on time, solve problems correctly, and charge fairly. Staff like Brayden, Michael, and Sam are professional and thorough, even driving long distances for emergencies. The catch is billing: hidden charges appear on invoices (waiting time, call-out fees despite website claims to the contrary, camera charges) and some customers report deliberate delays to inflate hours. Office staff respond well to booking requests but management stonewalls refund disputes.

Hot water and drain work get consistent praise. Emergency plumbing is a genuine strength. However, read any quote carefully and ask upfront about all charges. Several customers report call-out or inspection fees nowhere on the website, and one paid $1,000 for work the plumber admitted he could not complete.

Praised for
  • responsive emergency callouts
  • skilled technicians (Brayden, Michael, Sam, Dee, Tobias, James)
  • fair pricing on most jobs
  • friendly and professional staff
  • thorough diagnosis and problem-solving
Watch-outs
  • hidden charges (call-out, waiting time, camera fees)
  • inconsistent pricing transparency
  • deliberately running up time on billable hours
  • poor management communication when disputing bills
punctualskilled-workmanshipresponsivefriendly-staffemergency-calloutshidden-feespoor-communicationtidy-worklicensed-qualified
Best for: Homeowners needing fast emergency plumbing or hot water repair, willing to verify all charges upfront.
Think twice if: Hidden charges and billing disputes are serious risk; ask upfront whether call-out, waiting time, and inspection fees apply.

What are they good at?

  • genuine 24-hour emergency response (arrive when others refuse)
  • named technicians with strong track records (Brayden, Michael, Sam)
  • multi-trade (plumbing, gas, electrical in one visit)
  • thorough diagnosis (camera, underground leak detection)

Worth knowing

  • Named technicians praised: Brayden (punctual, emergency drain work to Mt Claremont at 7:30pm), Michael (emergency burst pipe, gas hot water replacement), Sam, Dee, Tobias, James; Office staff: Amy (booking, customer support), Alvin (poor communication on disputes), Peter (supervisor, showed zero interest in refund disputes)
  • Services explicitly praised: Hot water element replacement (Rheem), underground burst pipe repair, drain cleaning with camera technology, gas hot water system replacement including concrete slab work, copper pipe leak under paving with brick re-laying
  • Hidden fees reported: Call-out fee $264-$308 despite website claims; waiting time charges ($52 on a $205 quoted job); camera inspection fee ($150); tap replacement $713; drain unblock $1,000 (work not completed)

What reviews say by service

Emergency Plumbing
Exceptional: respond when others refuse, arrive same-day or overnight, solved burst pipes and underground leaks at hours competitors won't service.
Hot Water Systems
Strong: element replacement, system diagnosis over phone, same-day installation with valves and concrete work; minor gripe on price for tap replacement bundled with service.
Drain & Blocked Drains
Reliable: used camera to identify tree roots and clear at 9:15pm same evening; one complaint of $1,000 charge for incomplete work.
Plumber
Mixed: expert on leaks and burst pipes, but hidden charges and billing disputes undermine trust on routine work.
Gas Fitting
Limited praise; one positive on gas oven inspection, but that same review details billing abuse ($52 waiting time charge on a 15-min job).
Bathroom Renovation Plumbing
One positive mention (kitchen taps and tap valves replaced alongside hot water repair); no detailed feedback on renovations.

How it compares

  • Rated 4.2 against a 4.62 average across the 148 new home & construction plumbing businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 97
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
8
3
4
2
1
1
29

FAQ

Do you charge a call-out fee?
Website claims no call-out fee, but recent reviews report charges of $205-$264 for inspection-only visits. Confirm in writing before booking.
Can you attend emergencies outside normal hours?
Yes. Multiple reviews confirm response to after-hours burst pipes, leaks, and blockages; one plumber drove from Port Kennedy to Mt Claremont at 7:30pm to clear a drain.
What are the charges beyond the quoted price?
Ask upfront: waiting time, camera inspection, and additional 15-minute increments are added. One customer was charged $52 waiting time on a $205 quoted job.
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Last updated 2026-10-05