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GA PERRY Plumbing, Gas, Electrical & Hot Water

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 180 Google reviews · How we rank ›

4.1(180) 71 composite score See reviews on Google ✓ Google-verified
Hot Water SystemsDrain & Blocked DrainsNew Home & Construction PlumbingBathroom Renovation PlumbingEmergency PlumbingGas FittingPlumberGas Installation Service
GA PERRY Plumbing, Gas, Electrical & Hot Water
Location
Belmont
Services
Hot Water Systems, Drain & Blocked Drains, New Home & Construction Plumbing
Reviews
180
Ranking
#313 in Hot Water Systems
Best for
Homeowners needing after-hours emergency plumbing or gas work who can budget for premium pricing.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

When GA Perry executes well, customers report responsive emergency callouts and competent technical work. Michael, Brayden, Sam, and Tobias arrive on time and solve complex problems with care. Yet repeated complaints paint a pattern of surprise charges, misaligned expectations, and management that deflects rather than resolves. One reviewer paid $770 for a failed leak detection, another was billed for waiting time despite management knowing the issue was resolved. The website claims "no call-out fee," but multiple customers report being charged anyway. This gap between their stated service and actual billing practice is the core tension in their reviews.

For major emergencies, they often show up when others won't. For planned work, research the exact scope and pricing upfront. Some long-term customers remain loyal; newer ones feel caught between skilled tradespeople and a billing system that favours the house.

Praised for
  • quick emergency response
  • skilled, experienced staff
  • transparent communication when it works
  • professional workmanship
Watch-outs
  • hidden charges despite website claims
  • inconsistent customer service quality
  • premium pricing without consistency
  • poor management accountability
responsiveskilled-workmanshippunctualemergency-calloutshidden-feesoverpricedpoor-communicationreliableresidential-homeownerstidy-work
Best for: Homeowners needing after-hours emergency plumbing or gas work who can budget for premium pricing.
Think twice if: Verify all charges and scope in writing before work begins. Multiple customers report surprise fees and lack of accountability from management if disputes arise.

What are they good at?

  • 24-hour emergency response, even late night
  • Named technicians with strong individual reviews
  • Willingness to tackle complex on-site diagnosis

Worth knowing

  • Named technicians praised individually: Michael (emergency response, leak detection, HW replacement), Brayden (blockages, underground leaks, professionalism), Sam (HW replacement), Tobias (electrical), James (gas HW), Dee (inspection and advice)
  • Receptionist Amy mentioned positively for phone support
  • One customer paid $1,000 for blockage plus tap work, disputed extra $209 call-out fee and $150 camera charge
  • Another charged $770 for failed leak detection with no resolution or refund offered
  • $257.17 billed including 'waiting time' when job was resolved in 15 minutes
  • $713 for tap replacement
  • Some customers report fair pricing when quoted clearly upfront; others feel exploited

What reviews say by service

Emergency Plumbing
Consistently praised for rapid response at unsociable hours; one reviewer paid $1,000+ with disputed hidden charges
Hot Water Systems
Multiple 5-star reviews for same-day diagnosis and replacement; one customer paid $770 for unsuccessful leak detection
Drain & Blocked Drains
Positive reviews for camera-identified tree-root blockages and same-night clearing; one complaint of $1,000 for blockage work
Plumber
Mixed: skilled diagnosticians and emergency responders, but billing disputes and failed repairs (tap that couldn't be fixed) reported

How it compares

  • Rated 4.1 against a 4.8 average across the 443 hot water systems businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Score
Star rating 45
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
131
4
8
3
4
2
1
1
36

FAQ

Do you charge a call-out fee?
Their website advertises no call-out fee, but multiple recent reviews report being charged one anyway (e.g., $209 in one case, inspection fees ranging $205–$257). Confirm in writing before booking.
Can you attend emergency calls after hours?
Yes. One reviewer's burst pipe at night was attended by Michael immediately. Late-night blockages have been cleared by crew members who drove from other areas.
What should I expect to pay for a hot water system replacement?
Reviews mention it as 'very reasonable pricing' for urgent same-day replacement (one included concrete work), but another customer was quoted and charged higher rates. Request a detailed quote including labour, parts, and any ancillary costs before booking.

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Last updated 2026-09-05