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PFG Plumbing and Gas

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 70 Google reviews · How we rank ›

4.8(70) 83 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingGas Installation ServiceGas FittingPlumberDrain & Blocked DrainsHot Water Systems
PFG Plumbing and Gas
Services
Emergency Plumbing, Gas Installation Service, Gas Fitting
Reviews
70
Ranking
#181 in Emergency Plumbing
Best for
homeowners needing emergency after-hours response and repeat reliable service

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Mitch and Steve's team earn consistent five-star praise for showing up fast, even outside business hours, and fixing problems on the first visit. Reviewers highlight their honesty, competitive prices, and respect for property, with office staff Deb earning separate recognition for clear communication and phone support.

The business handles everything from burst pipes and blocked drains to heat pump installs and underground leak detection across Perth metro. Repeat customers save their number; one homeowner had them back five times across different jobs and trusts them enough to book again without hesitation.

Praised for
  • prompt emergency response within 30 minutes to hours
  • first-time fix by skilled technicians named Steve and Mitch
  • honest advice that saves money
  • tidy workmanship and site cleanup
  • fair and competitive pricing
punctualfair-pricingskilled-workmanshiptidy-workresponsivefriendly-staffemergency-calloutsresidential-homeownersfixed-first-time
Best for: homeowners needing emergency after-hours response and repeat reliable service

What are they good at?

  • responds to emergencies outside business hours within 30 minutes to 1 hour
  • skilled core team (Steve, Mitch) known for first-time fixes
  • competitive pricing with honest scoping
  • leaves sites tidy and respects property

Worth knowing

  • Steve and Mitch are named core technicians praised for first-time fixes and problem-solving
  • Deb handles phone and office communication, noted separately for honesty and clarity
  • One repeat customer used them 5 times across different issues and remained loyal
  • Emergency response recorded as 30 minutes to 1 hour outside standard hours on Australia Day long weekend
  • Leak detection described as 'very quick'; one underground main-pipe leak found and repaired with site left in good order
  • iStore heat pump install completed 'fastest' and 'commercially most competitive' according to one customer's research
  • Site cleanup and garden respect noted as deliberate care (careful pruning, tidy finish)

What reviews say by service

Emergency Plumbing
Responded within 1 hour on Australia Day long weekend; arrived within 30 minutes outside business hours for burst pipe
Drain & Blocked Drains
Cleared overflowing kitchen drain same-day with professional cleanup; underground main-line leak found very quickly
Hot Water Systems
iStore heat pump install praised as fastest and competitively priced after customer research
Gas Fitting
Handled accidental gas-line damage with 'extremely high standard' work completed quickly
Plumber
First-time fixes and quality workmanship consistently highlighted; repeat customers return multiple times

How it compares

  • Rated 4.8 against a 4.76 average across the 604 emergency plumbing businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 80
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
66
4
1
3
0
2
0
1
3

FAQ

Do you respond to emergencies outside business hours?
Yes. One customer reported arrival within 30 minutes for a burst pipe on a Friday afternoon, and another was attended within 1 hour on an Australia Day long weekend.
Will the same plumber come back if something goes wrong?
Yes. One customer explicitly praised Steve's approach of 'doing the job the right way the first time so you never need to call him again', and multiple repeat customers report loyal service across different jobs.
Do you clean up after work?
Yes. Multiple reviewers mention tidy site cleanup, careful garden handling, and site left 'in good order' after repairs.
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Last updated 2026-09-05