Do you charge an inspection fee?

Yes, $125 inc GST if you choose not to proceed with the quoted work. This applies even if you decline service.

Can you come out the same day for an emergency?

Yes. Multiple reviews confirm same-day response for emergency calls like burst pipes and no water.

What areas do you service?

Burns Beach, Iluka, Kinross, Currambine, Joondalup, Ocean Reef, Mullaloo, and Heathridge. Contact for your specific address.

Plumbdog

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 38 Google reviews · How we rank ›

4.9(38) 78 composite score See reviews on Google ✓ Google-verified Publishes prices

Emergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas FittingDrain & Blocked DrainsBathroom Renovation Plumbing

Services: Emergency Plumbing, Hot Water Systems, Plumber
Reviews: 38
Ranking: #256 in Emergency Plumbing
Best for: Homeowners needing same-day emergency plumbing or hot water repairs in northern Perth suburbs.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Dan, Evan, and other technicians earn consistent praise for arriving promptly, explaining work clearly, and finishing jobs the same day. Customers value transparent quotes and friendly dealings with the field team.

One long-standing complaint centres on how management responded to a customer who questioned a quote after being charged the $125 inspection fee. The one-star reviewer felt dismissed rather than supported, though they credited the tradie who attended for being professional. This tension between field service and management response shapes the risk profile for price-sensitive or quote-shopping customers.

Praised for

friendly, personable technicians
quick response and same-day service
transparent pricing and upfront communication
professional workmanship and explanations
tidy work and respectful conduct

Watch-outs

management poor attitude when quotes questioned
charged inspection fee even when customer declined service
parts not on hand at first visit

punctualfair-pricingresponsiveskilled-workmanshiptidy-workfriendly-stafftransparent-quotingquick-turnaroundlicensed-qualifiedemergency-calloutsresidential-homeowners

Best for: Homeowners needing same-day emergency plumbing or hot water repairs in northern Perth suburbs.

Think twice if: Price-sensitive customers should know that a $125 inspection fee applies even if you decline to proceed. Management has shown defensive posture when quotes are questioned.

What are they good at?

Same-day emergency response
Transparent pricing communicated upfront
Experienced, personable technicians (Dan, Evan, Emily, Darius named)
Full service range from gas fitting to bathroom renovation

Worth knowing

Technicians Dan, Evan, Emily, Darius, Jono, Zenn named and praised across multiple reviews
Same-day response documented in at least four reviews (one within hours)
$125 inspection fee stated on website
Licensed plumbers Richard Palmer (PL7708), James Paiva (PL8022); licensed gas fitters Richard Palmer (GF13261), James Paiva (GF12480)
CCTV drain cleaning mentioned on website
One management dispute over quote and inspection fee charging (8 months old)

What reviews say by service

Emergency Plumbing: Same-day response praised; one complaint that tradie lacked required part at first visit
Hot Water Systems: HWS maintenance and repair work well-regarded; advice on keeping systems in good condition noted
Drain & Blocked Drains: CCTV drain cleaning and blocked drain service praised for quick resolution
Plumber: General plumbing and burst pipe repair receive strong praise for professionalism and timeliness

How it compares

Rated 4.9 against a 4.77 average across the 620 gas installation service businesses listed here.
Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score

Star rating 90

Review volume 69

Review recency 100

Review sentiment 67

Profile completeness 75

Verification 30

Rating breakdown

FAQ

Do you charge an inspection fee?: Yes, $125 inc GST if you choose not to proceed with the quoted work. This applies even if you decline service.
Can you come out the same day for an emergency?: Yes. Multiple reviews confirm same-day response for emergency calls like burst pipes and no water.
What areas do you service?: Burns Beach, Iluka, Kinross, Currambine, Joondalup, Ocean Reef, Mullaloo, and Heathridge. Contact for your specific address.

Contact

Phone: +611300144986
Website: https://www.plumbdog.com.au/location/plumber-joondalup/

Last verified 2026-09-05

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Water Leak DetectionBlocked DrainsHot Water SystemsGas Leak DetectionEmergency PlumbingGeneral PlumbingCommercial PlumbingElectrical

Published prices

Inspection fee (if you choose not to proceed): $125 inc GST

Credentials claimed:Richard Palmer PL7708, Richard Palmer GF13261, James Paiva PL8022, James Paiva GF12480, Electrical Contractor EC11024, Electrical Contractor EC7187

As published by the business on its own website; not independently verified.

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