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Richtek Plumbing & Electrical

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 321 Google reviews · How we rank ›

4.5(321) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Roofing & Gutter PlumbingEmergency PlumbingPlumberBathroom Renovation PlumbingHot Water SystemsGas Installation Service
Richtek Plumbing & Electrical
Location
Malaga
Services
Roofing & Gutter Plumbing, Emergency Plumbing, Plumber
Reviews
321
Best for
homeowners needing same-day electrical troubleshooting or hot water diagnostics with knowledgeable technicians

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Five-star reviews praise staff by name for speed, clear explanations, and practical problem-solving (trying cheaper fixes first, treating electrical hazards as urgent). Strong satisfaction with same-day hot water checks and thorough pre-purchase inspections. One-star reviews paint a pattern of failure: a hot water tempering valve needing replacement at 17 months, faulty electrical devices left unrepaired, and grout that separated after three years. In all these cases, follow-up attempts were met with silence, missed appointments, or refusals to respond to warranty claims. A deposit dispute over a cancelled job adds to the picture of inconsistent service recovery.

The gap between positive and negative reviews appears to reflect two different company experiences: responsive, skilled field staff versus a dysfunctional back-office that abandons customers when problems arise or when a purchase requires support. The recent one-star cluster (all within two weeks) suggests either a systemic breakdown or a backlog of unresolved complaints surfacing together.

Praised for
  • punctual and efficient service
  • knowledgeable technicians who explain clearly
  • quick diagnostics and same-day fixes
  • honest approach to quoting
Watch-outs
  • poor after-sales communication and unresponsiveness
  • faulty equipment not replaced
  • missed appointments and broken promises
  • costly repairs fail prematurely
  • warranty not honoured
punctualskilled-workmanshippoor-communicationresponsiveno-showfriendly-staffhad-to-returnemergency-callouts
Best for: homeowners needing same-day electrical troubleshooting or hot water diagnostics with knowledgeable technicians
Think twice if: you need follow-up support or warranty claims after install; past customers report broken communication and unresponsiveness when repairs or replacements are needed

What are they good at?

  • named technicians who work efficiently and explain clearly
  • zero call-out fee
  • same-day hot water diagnostics and repairs
  • treats electrical emergencies as urgent

Worth knowing

  • Named technicians receiving praise include Dave, Damon, Tyler, Nathan, Tyson, Mark, Harvey; zero call-out fee published on website
  • Hot water system element replaced same visit
  • Electrical inspection report provided same-day
  • Pre-purchase plumbing reports provided in writing within same visit
  • Faulty devices (Bluetooth GPO, tempering valve, epoxy grout, toilet repair) reported unaddressed; one customer waited five weeks for warranty callback and experienced a no-show appointment
  • Deposit of $2.5k held and not refunded on cancelled electrical job

What reviews say by service

Emergency Plumbing
Responsive electrical emergencies (sparking outlet, tripping safety switch handled within hours); drain unblock caused damage, wrecked reticulation, customer left unsatisfied.
Hot Water Systems
Same-day element replacement praised; but tempering valve installed by Richtek failed after 17 months with no warranty response and no communication on root cause.
Bathroom Renovation Plumbing
Neat powerpoint finish and shower mixer repair praised; shower re-grouting with expensive epoxy grout separated after three years, warranty claim rejected, customer left unresponsive.
Gas Installation Service
No clear review evidence for this service.
Plumber
Quick diagnostics, efficient work, and thorough written reports praised; but early product failures (tempering valve, grout) and drain unblock complications left unresolved.
Roofing & Gutter Plumbing
No clear review evidence for this service.

How it compares

  • Rated 4.5 against a 4.8 average across the 71 roofing & gutter plumbing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 68
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
273
4
7
3
1
2
3
1
37

FAQ

Do you charge a call-out fee?
No. Richtek publishes zero call-out fee on their website.
Can I get a written report for a property inspection?
Yes. Customers report receiving same-day written reports for hot water system and pre-purchase plumbing inspections, clearly listing any faults found.
Will you attend same-day for electrical emergencies?
For safety-critical issues like sparking outlets or tripping safety switches, customers report attendance within a couple of hours and same-day repair.
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Last updated 2026-09-05