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Rusty's Plumbing

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 29 Google reviews · How we rank ›

4.9(29) 75 low data composite score See reviews on Google ✓ Google-verified
Hot Water SystemsDrain & Blocked DrainsNew Home & Construction PlumbingBathroom Renovation PlumbingEmergency PlumbingGas FittingPlumberGas Installation Service
Rusty's Plumbing
Location
Morley
Services
Hot Water Systems, Drain & Blocked Drains, New Home & Construction Plumbing
Reviews
29
Ranking
#273 in Hot Water Systems
Best for
homeowners needing emergency hot water or drainage fixes; older homes requiring complex installations.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Rusty's work fast and keeps appointments. Most reviewers praise fair prices, straightforward dealing, and quality finishes. One older complaint about poor follow-up stands out against 97% five-star ratings.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual and reliable
  • friendly and approachable
  • fair pricing
  • professional workmanship
  • honest communication
Watch-outs
  • follow-up communication lapses
punctualfair-pricingskilled-workmanshiptidy-workresponsivereliablefriendly-stafftransparent-quotingfixed-first-time
Best for: homeowners needing emergency hot water or drainage fixes; older homes requiring complex installations.
Think twice if: Communication delays happened in the past; confirm timelines for follow-up before booking if you need quick updates.

What are they good at?

  • No call-out fee for quotes
  • Handles tricky older-home installations
  • Willing to work unattended in homes

Worth knowing

  • Russell (Rusty) is the owner-operator
  • Tom handles customer contact on some jobs
  • No call-out fee for quotes or site inspections
  • Gas Regulatory Board inspected new gas connection work and approved it as 'Perfect'
  • Offers quote via photos to save site visit time

What reviews say by service

Emergency Plumbing
Responded within five minutes to hot water emergency; fitted replacement quickly.
Hot Water Systems
Hot water repairs and new system installations completed fast and professionally.
Gas Fitting
Complex new gas connection and metering work passed Gas Regulatory Board inspection as 'Perfect'.
Drain & Blocked Drains
Drain clogs and grease trap installations completed to good standard with fair pricing.
Bathroom Renovation Plumbing
Kitchen and bathroom plumbing renovations completed neatly despite tricky older-home conditions.
New Home & Construction Plumbing
Handled new gas and water connections for older homes requiring full system installation.

How it compares

  • Rated 4.9 against a 4.81 average across the 387 drain & blocked drains businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 64
Review recency 55
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
0
3
1
2
0
1
0

FAQ

Does Rusty's charge a call-out fee?
No. They don't charge for site inspections or quotes.
Can they handle gas work?
Yes. They are licensed gas fitters and have installed gas connections and appliances approved by the Gas Regulatory Board.
Do they work on weekends?
The business lists 7 days opening hours on Google, though specific hours vary by day; contact them directly for weekend availability.

Similar plumbers nearby

Prestige Plumbing, Gas and Civil
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Prestige Plumbing, Gas and Civil

5.0(4)✓ Google-verified

All four reviews praise Lewis and Cameron for fast quotes, clear updates, and quality work. Limited review evidence, but the consistency across years suggests reliability in emergency jobs and standard plumbing tasks.

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Ember Plumbing & Gas
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Ember Plumbing & Gas

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Ember Plumbing earns strong praise for named technicians like Sam, Jordan, Adam, and Daniel, who arrive on time, work cleanly, and explain the job. They answer emergency Sunday calls and handle hot water installations smoothly. However, several reviewers report being sent unsupervised apprentices who lacked skill, including one who sent multiple visits for a drain that blocked again within days, and another who worsened a hot water issue and raised costs. A handful of complex problems (like intermittent hot water faults) appear to have left customers without resolution, and one tenant felt misled about apprentice attendance. The business backs up these claims with Master Plumber accreditation, licensed plumbers and gas fitters, and published pricing for hot water systems. They operate across Perth metro from Morley and handle emergency work. When the right technician shows up, the feedback is consistently warm. When an apprentice is deployed without customer knowledge or proper supervision, trust breaks down quickly and jobs sometimes fail to hold.

Hot Water SystemsDrain & Blocked DrainsNew Home & Construction Plumbing
DK Plumbing
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DK Plumbing

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All five reviews praise DK Plumbing for fast response, friendly service, and professional workmanship. Daniel (the owner) is named across multiple reviews for handling emergencies at odd hours, explaining work clearly, and following up after jobs to ensure everything works.

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Last updated 2026-09-05