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Rusty's Plumbing

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 29 Google reviews · How we rank ›

4.9(29) 75 low data composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingDrain & Blocked DrainsEmergency PlumbingHot Water SystemsPlumberBathroom Renovation PlumbingGas Installation ServiceGas Fitting
Rusty's Plumbing
Location
Morley
Services
New Home & Construction Plumbing, Drain & Blocked Drains, Emergency Plumbing
Reviews
29
Ranking
#83 in New Home & Construction Plumbing
Best for
homeowners needing emergency hot water or drainage fixes; older homes requiring complex installations.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Rusty's work fast and keeps appointments. Most reviewers praise fair prices, straightforward dealing, and quality finishes. One older complaint about poor follow-up stands out against 97% five-star ratings.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual and reliable
  • friendly and approachable
  • fair pricing
  • professional workmanship
  • honest communication
Watch-outs
  • follow-up communication lapses
punctualfair-pricingskilled-workmanshiptidy-workresponsivereliablefriendly-stafftransparent-quotingfixed-first-time
Best for: homeowners needing emergency hot water or drainage fixes; older homes requiring complex installations.
Think twice if: Communication delays happened in the past; confirm timelines for follow-up before booking if you need quick updates.

What are they good at?

  • No call-out fee for quotes
  • Handles tricky older-home installations
  • Willing to work unattended in homes

Worth knowing

  • Russell (Rusty) is the owner-operator
  • Tom handles customer contact on some jobs
  • No call-out fee for quotes or site inspections
  • Gas Regulatory Board inspected new gas connection work and approved it as 'Perfect'
  • Offers quote via photos to save site visit time

What reviews say by service

Emergency Plumbing
Responded within five minutes to hot water emergency; fitted replacement quickly.
Hot Water Systems
Hot water repairs and new system installations completed fast and professionally.
Gas Fitting
Complex new gas connection and metering work passed Gas Regulatory Board inspection as 'Perfect'.
Drain & Blocked Drains
Drain clogs and grease trap installations completed to good standard with fair pricing.
Bathroom Renovation Plumbing
Kitchen and bathroom plumbing renovations completed neatly despite tricky older-home conditions.
New Home & Construction Plumbing
Handled new gas and water connections for older homes requiring full system installation.

How it compares

  • Rated 4.9 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 64
Review recency 50
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
0
3
1
2
0
1
0

FAQ

Does Rusty's charge a call-out fee?
No. They don't charge for site inspections or quotes.
Can they handle gas work?
Yes. They are licensed gas fitters and have installed gas connections and appliances approved by the Gas Regulatory Board.
Do they work on weekends?
The business lists 7 days opening hours on Google, though specific hours vary by day; contact them directly for weekend availability.

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All four reviews praise Lewis and Cameron for fast quotes, clear updates, and quality work. Limited review evidence, but the consistency across years suggests reliability in emergency jobs and standard plumbing tasks.

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Ember Plumbing & Gas
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Ember Plumbing responds fast and shows up on time, with most jobs handled by a team reviewers name (Adam, Jordan, Sam, Zak, Jack and Caleb among others) who explain the work clearly. Pricing is quoted upfront, often competitive, and matches what you pay. Teams leave jobs clean and keep landlords and tenants updated, earning trust for both emergency hot water calls and scheduled renovations. Some reviewers felt let down when repairs didn't hold or when inexperienced staff attended without warning, and one felt her concerns weren't taken seriously after paying for an unsuccessful fix.

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DK Plumbing

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DK Plumbing answers emergency calls at any hour and completes work fast. Daniel responds well to questions, explains jobs clearly, leaves sites clean, and follows up after installation to check everything works.

Emergency PlumbingPlumberGas Installation Service

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Last updated 2026-10-05