Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.
Five-star reviews dominate across 145 ratings, with staff like Steve and Michael repeatedly named for handling urgent drainage, water main, and sewer issues promptly and without fuss. Customers value the clear explanations, willingness to squeeze in emergency work, and attention to detail, from reinstating pavers without a trace to advising on Water Corp refunds after major leaks.
Bryce at BH Plumbing and Gas handles hot water systems, gas fitting, and general plumbing across Myaree with full five-star consistency. Reviewers note his reliability, transparent quoting, and willingness to repair rather than replace, often going above expectations.
Nearly all customers praise Prime for showing up on time, fixing jobs quickly, and charging fairly. One reviewer struggled to reach them by phone but the vast majority highlight helpful staff by name (Sam, Steve, Josh, Tim, Dylan) and willingness to revisit work until it was right.
Most calls land smoothly and resolve fast, often on the same day or weekend. Staff like Chris earn consistent praise for arriving on time, finishing quickly, and explaining the work clearly. One reviewer reported a complete breakdown in follow-up: three weeks with no email response to a question. This outlier sits against 51 reviews at 4.9 stars, suggesting an exception rather than a pattern.
Last updated 2026-09-05