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The Plumbing and Gas Heroes Pty Ltd

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 180 Google reviews · How we rank ›

4.9(180) 87 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingHot Water SystemsPlumberGas Installation ServiceGas FittingDrain & Blocked Drains
The Plumbing and Gas Heroes Pty Ltd
Services
Emergency Plumbing, Hot Water Systems, Plumber
Reviews
180
Ranking
#109 in Emergency Plumbing
Best for
Homeowners needing same-day emergency or routine work across south Perth suburbs.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Barrie and Connor consistently arrive fast, complete jobs same-day, and leave sites clean. Reviewers note straightforward pricing, genuine communication, and staff who explain problems rather than just fix them. One customer wished warranty status had been mentioned earlier; otherwise feedback is strongly favourable across drain work, hot water installation, burst pipes, and routine repairs.

Their website lists 21 years in the industry and multiple certifications (plumbing, gas fitting, restricted electrical, backflow prevention), and they operate across Perth's southern suburbs from Bicton to Fremantle. Call-out charge is $95, with hourly rates at $30 per 30 minutes after the first hour.

Praised for
  • quick response times
  • professional and friendly staff
  • tidy work and site care
  • honest pricing and fair rates
  • knowledgeable and thorough
Watch-outs
  • warranty information not always offered upfront
punctualfair-pricingskilled-workmanshiptidy-workresponsivefriendly-staffemergency-calloutslicensed-qualifiedfixed-first-timeresidential-homeowners
Best for: Homeowners needing same-day emergency or routine work across south Perth suburbs.
Think twice if: You want warranty details explained upfront; one customer felt this could have been flagged earlier.

What are they good at?

  • Same-day response to emergencies
  • Staff named in reviews (Barrie, Connor)
  • Fair pricing; $95 call-out charge published
  • Consistently leave work areas clean

Worth knowing

  • Barrie and Connor named as technicians across multiple reviews
  • Same-day hot water system replacement mentioned
  • Backflow Prevention certification (BF3053)
  • Master Plumbers Association member
  • Owner claims 21+ years industry experience

What reviews say by service

Emergency Plumbing
Same-day response; reviewers praise speed and professionalism on urgent jobs
Hot Water Systems
Same-day replacement on hot water emergency; excellent communication and clean finish noted
Drain & Blocked Drains
Quick, efficient unblocking; system inspected and connections sealed properly
Plumber
Burst pipes, toilets, taps, dishwasher installation all completed to high standard with tidy site work
Gas Fitting
Gas servicing and leaks managed competently; knowledge about prevention offered
Gas Installation Service
No specific review evidence for this category

How it compares

  • Rated 4.9 against a 4.82 average across the 401 drain & blocked drains businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 98
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30

Rating breakdown

5
171
4
2
3
3
2
0
1
4

FAQ

Can they come out the same day?
Yes. Reviews confirm same-day response on emergencies like burst pipes and hot water failure. Call 7 days a week.
What's the call-out charge?
$95 call-out. Quote fee is $65. Blocked drains, gas leaks, and water leaks are charged at the first-hour rate, then $30 per 30 minutes after.
Are they licensed for gas work?
Yes. Their website lists Gas Fitting & Servicing licence GF17744, plus plumbing (PL9710), restricted electrical (RE196730), and backflow prevention (BF3053).

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Last updated 2026-10-05