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West Assured Plumbing and Gas

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 29 Google reviews · How we rank ›

4.9(29) 85 composite score See reviews on Google ✓ Google-verified
Gas FittingHot Water SystemsPlumberGas Installation ServiceEmergency PlumbingBathroom Renovation Plumbing
West Assured Plumbing and Gas
Location
Kelmscott
Services
Gas Fitting, Hot Water Systems, Plumber
Reviews
29
Ranking
#72 in Gas Fitting
Best for
Homeowners needing urgent hot water repairs or gas system work in Perth metro.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Scott and his team deliver straightforward, reliable plumbing across emergency hot water failures, renovations, and gas installs. Reviewers name them repeatedly for responsiveness (same-day callouts, after-hours work), transparent quoting, professional finish, and tidiness on site. No complaints emerge across 15 five-star reviews over three years.

Praised for
  • Responsive and same-day or urgent turnaround
  • Scott and team named consistently; polite and professional
  • Clear quotes and honest communication throughout
  • Cleans up after themselves
  • Handles emergency work outside hours
punctualfair-pricingskilled-workmanshipreliabletidy-workresponsivetransparent-quotinglicensed-qualifiedfixed-first-timefriendly-staffemergency-calloutsresidential-homeowners
Best for: Homeowners needing urgent hot water repairs or gas system work in Perth metro.

What are they good at?

  • Same-day and after-hours emergency response
  • Scott and named team build long-term customer relationships
  • Transparent quoting and honest recommendations
  • Tidy, professional finish with cleanup

Worth knowing

  • Scott (operator) and team members Anthony and Caleb named across multiple reviews
  • Emergency callouts after hours (mid-storm, late-night responses)
  • Temporary hot water tank provision during replacement installations
  • Handled complex leach drain problems reviewers say others refused
  • Apple Pay accepted for payment

What reviews say by service

Hot Water Systems
Emergency solar and gas hot water failures resolved same-day or next-morning; temporary systems provided while replacements arranged.
Gas Fitting
Gas instant systems recommended and installed; reviewers praise honest system selection.
Emergency Plumbing
Mid-storm callouts and same-day pipe repairs for families; responsive outside standard hours.
Bathroom Renovation Plumbing
Ensuite and bathroom work completed to high standard; tidy and on-time.
Plumber
General plumbing (leaks, toilets, blocked drains) handled quickly and professionally.

How it compares

  • Rated 4.9 against a 4.8 average across the 469 gas fitting businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 89
Review volume 64
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
0
3
1
2
0
1
0

FAQ

Do you handle emergency hot water failures after hours?
Yes. Reviewers describe Scott responding mid-storm and late at night to isolate emergency hot water problems, with temporary systems provided if needed.
Will you clean up after the job?
Yes. Multiple reviewers note the team cleans up after themselves, which they say is uncommon among tradies.
Do you service bathroom renovations?
Yes. Reviewers describe ensuite and bathroom work completed on time, polite and efficient, to high standard.

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Reviewers consistently report being impressed by response speed, particularly for emergency work, with several mentioning same-day or next-day attendance. Staff are named repeatedly (Callum, Luke, Andrew, Todd, Daniel, Ruben) and praised for politeness and clear explanation; the business has 24-hour emergency availability and handles everything from leak repairs to hot water unit replacements and bathroom renovations, always cleaning up afterward. Pricing emerges as competitive or better than quoted alternatives, with no hidden fees reported. The business has built strong repeat customer relationships, with multiple reviewers stating they've used it several times or plan future work. One customer noted a scheduling mix-up handled gracefully. Across all reviewed services, workmanship and communication score consistently high.

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Kris, the owner, earns consistent praise for arriving on time, explaining options without pressure, and completing jobs quickly at fair rates. Boiler exchanges, hot water unit replacements, drain clears, and gas servicing are done to code with detailed follow-up. The work area is left clean; one caller reports service at late evening was life-saving. Reviewers feel genuinely looked after throughout the process.

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Last updated 2026-09-05