Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-09-05.
Ellis at Drains HQ responds fast, often arriving the same day or on emergency Sundays. Reviewers consistently praise his professionalism, thorough CCTV drain inspections, and clear communication, with many noting fair pricing and practical advice to prevent future blockages.
His equipment handles heavy jobs efficiently. Whether it's tree roots 17 metres deep, kitchen blockages from decades of buildup, or septic tanks, he diagnoses the issue on camera, fixes it promptly, and explains what he found. Customers return to him because he gets it right the first time.
Recent jobs across Swan View and Midvale show solid workmanship and same-day turnouts, with praise for friendly service and tidy work. Older reviews raise concern about quote inflation compared to independent competitors, with some customers feeling charged heavily for labour alone without parts replacement included.
Across dozens of jobs-from burst pipes to leak detection to gas fittings-PFG staff answer phones promptly, show up same-day or within an hour even outside hours, and complete work to a standard that rarely needs a call-back. Reviewers name Mitch, Eric, Steve, and Deb as reliable anchors; the team communicates progress, cleans up after themselves, and prices fairly enough that customers save them in their contacts and call back for their fifth, sixth service with confidence. The business holds plumber, gas-fitter, and builder licenses; their website lists iStore heat pump installs, strata and commercial support, and pumps alongside residential work. Praise runs deep and consistent: one long-term customer highlights respect shown to garden landscaping during excavation, another credits Steve with NASA-grade problem-solving, and multiple reviews mention same-day emergency callouts and tidy job sites.
Ashley Townend consistently delivers same-day or quick turnarounds on plumbing and gas work across the Perth Hills area. Reviewers praise his practical knowledge, fair pricing, and willingness to troubleshoot over the phone. He handles gas hot water systems, cooktops, bathroom vanities, and emergency leaks with neat, clean finishes. Repeat customers describe him as genuinely approachable, honest about job scope, and always on time. No complaints surface across the review base.
Last updated 2026-10-05