Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.
Most jobs deliver solid results with courteous technicians who show up when they promise, especially on urgent weekend calls. Work quality and staff attitude earn consistent praise. The friction point is pricing: several reviewers discovered they were charged at the high end of Perth's market after accepting a job, with final invoices sometimes significantly exceeding initial quotes. Getting terms in writing upfront appears to avoid disappointment.
Brad responded quickly to a burst pipe emergency and handled communication with genuine care throughout. The reviewer praised his friendliness, professionalism, and clear explanations, noting he made a stressful situation easy to manage.
Jack, Hudson, Stuart and their team consistently arrive on time, work quickly, and solve problems that other plumbers couldn't fix. Customers return because staff listen, explain work clearly, and clean up afterward. Wembley handles hot water system repairs and installations, kitchen tap replacements, roof leaks, gas heater work, and toilet repairs across Perth. Long-standing clients span decades; the business is particularly strong on tricky jobs others have walked away from.
Most five-star reviews praise individual technicians like George and Andy for quick emergency response and expert repairs. However, one-star reviews centre on refusing to fix faults they caused and lengthy, unresolved project work. The business appears more reliable for one-off jobs than long-term construction contracts.
Last updated 2026-09-05