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TAPS

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 64 Google reviews · How we rank ›

5.0(64) 85 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberGas Installation ServiceGas FittingHot Water SystemsDrain & Blocked DrainsBathroom Renovation Plumbing
TAPS
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
64
Ranking
#133 in Emergency Plumbing
Best for
homeowners and business owners needing honest diagnosis and reliable follow-through on complex plumbing jobs

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do recent reviews say?

Ben and his team at TAPS turn up on time, spend the effort to diagnose problems properly instead of quoting unnecessary work, and explain what they are doing as they go. Reviewers across blocked drains, bathroom renovations, hot water, and general plumbing consistently praise their professionalism, fair pricing, and willingness to see jobs through even when complications arise. Communication and follow-through stand out: customers feel kept in the loop and get the result they paid for.

TAPS handles residential and commercial work, septic systems, and scheduled maintenance across Perth Metro. Named team members Ben and Jay appear regularly in reviews. The business holds gas and plumbing licences (their website lists PL10692 and GF15720). No complaints in the 20 reviews provided, and several customers report recommending TAPS to family, friends, and business contacts.

Praised for
  • responsive and communicative
  • thorough diagnosis and problem-solving
  • fair pricing and transparency
  • prompt and on-time
  • skilled workmanship and attention to detail
punctualfair-pricingskilled-workmanshipreliableresponsivetransparent-quotingfriendly-stafffixed-first-timeresidential-homeownerscommercial-clients
Best for: homeowners and business owners needing honest diagnosis and reliable follow-through on complex plumbing jobs

What are they good at?

  • Thorough diagnostic approach, avoids unnecessary quoted work
  • Transparent pricing with no hidden fees
  • Responsive communication and on-time arrival
  • Handles complex jobs and follows through to completion

Worth knowing

  • Ben is the owner and plumber; Jay is a team member
  • Uses CCTV camera inspection for drain diagnostics
  • Completed full septic system supply and installation with shire coordination
  • Responds to urgent issues within 5 hours
  • Worked on horse stables and shed fit-outs
  • Handles bathroom re-piping with fixture installation (basin, taps, shower, toilets)

What reviews say by service

Drain & Blocked Drains
Tree root intrusion and blockages cleared efficiently; CCTV inspection used to confirm clarity and check for damage.
Bathroom Renovation Plumbing
Bathroom re-pipes and fixture installations (vanity, sink, shower, toilets) completed on time with high finish quality.
Hot Water Systems
Shower issues resolved; described as thorough and reliable.
Emergency Plumbing
Urgent callouts answered within 5 hours; professional assessment and honest advice on necessary vs. unnecessary work.
Gas Fitting
No review text specifically evidences gas fitting service delivery.
Gas Installation Service
No review text specifically evidences gas installation service delivery.

How it compares

  • Rated 5 against a 4.8 average across the 469 gas fitting businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Score
Star rating 96
Review volume 79
Review recency 99
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
63
4
1
3
0
2
0
1
0

FAQ

Can TAPS handle urgent plumbing issues outside normal hours?
Yes. One reviewer reported Ben responded to an urgent issue with no notice within 5 hours.
Will TAPS investigate a plumbing fault properly, or just quote the highest job?
Reviewers consistently praise Ben for taking time to diagnose properly. One customer said other plumbers spent 10 minutes and quoted unnecessary work; Ben investigated thoroughly, diagnosed correctly, and quoted only what was needed.
Does TAPS handle bathroom renovations and fitting installation?
Yes. Reviews describe full bathroom re-piping with basin, vanity, sink, shower, and toilet installation completed to high standard and on time.
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Last updated 2026-09-05