Business data from Google Business Profile, checked 2026-09-05.
Matt and his team turn up on time, finish jobs quickly, and explain what they're doing. Work quality is consistently praised, sites are left clean, and pricing is honest with no surprises. The owner's hands-on involvement and willingness to spot additional issues (hidden leaks, gas problems) stand out across reviews. Reviewers repeatedly mention they'll call again and have already told friends and family.
Service spans routine repairs to major jobs like emergency pipe bursts, hot water system swaps, filtration installs, and drainage work. Feedback notes work completed efficiently in hours rather than days, with staff taking visible pride in outcomes.
Strong technician work and responsiveness when jobs are running smoothly, but severe friction emerges over warranty claims and customer service. Reviewers praise individual plumbers like Cameron and Eddie for honesty and speed, yet dispute warranty terms and encounter delays or rude booking staff.
West Coast Trades handles plumbing, hot water systems, gas fitting, and roofing across Perth metro. Most jobs complete on time with staff who listen, explain options, and work cleanly. Named technicians like Shane, Callum, James, and Nick appear in multiple positive reviews for reliability and professionalism. One reviewer paid $500 for 15 minutes of tap work; another noted missed arrivals without warning. Owner involvement in service recovery after subcontractor issues shows accountability. A person needing a burst pipe fixed, hot water system installed, or gas conversion will likely find responsive, skilled work. The business has handled complex jobs like copper repiping and roof repairs successfully. Communication has improved since earlier complaints, based on recent five-star feedback. Check arrival ETAs closely if reliability matters most to you.
PBR Plumbing has earned a 4.8-star rating across 81 reviews, with 94% five-star marks. Customers consistently praise the team's punctuality, professionalism, and willingness to document work with photos and clear communication. Reviewers name Aiden, Mike, Jack, Glynn, and owner Paul as capable technicians who handle everything from emergency leaks to complex multi-day jobs, often arriving same-day and explaining their process clearly.
Last updated 2026-09-05