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West Coast Trades Services

Updated 2026-09-05 · 3,731 reviewed · 725 listed · Scored from 113 Google reviews · How we rank ›

4.5(113) 81 composite score See reviews on Google ✓ Google-verified
Roofing & Gutter PlumbingPlumberGas Installation ServiceHot Water Systems
West Coast Trades Services
Location
Balcatta
Services
Roofing & Gutter Plumbing, Plumber, Gas Installation Service
Reviews
113
Best for
homeowners needing same-day plumbing repairs or new hot water system installation

Business data from Google Business Profile, checked 2026-09-05.

What do recent reviews say?

West Coast Trades handles plumbing, hot water systems, gas fitting, and roofing across Perth metro. Most jobs complete on time with staff who listen, explain options, and work cleanly. Named technicians like Shane, Callum, James, and Nick appear in multiple positive reviews for reliability and professionalism. One reviewer paid $500 for 15 minutes of tap work; another noted missed arrivals without warning. Owner involvement in service recovery after subcontractor issues shows accountability.

A person needing a burst pipe fixed, hot water system installed, or gas conversion will likely find responsive, skilled work. The business has handled complex jobs like copper repiping and roof repairs successfully. Communication has improved since earlier complaints, based on recent five-star feedback. Check arrival ETAs closely if reliability matters most to you.

Praised for
  • prompt response and arrival
  • knowledgeable staff
  • fair pricing
  • quality workmanship
  • professional and friendly manner
  • honest advice (won't oversell)
Watch-outs
  • missed call-outs without notice
  • high price for minor work
  • initial confusion on scope
punctualfair-pricingskilled-workmanshipresponsivetidy-workfriendly-staffemergency-calloutslicensed-qualifiedresidential-homeownersreliable
Best for: homeowners needing same-day plumbing repairs or new hot water system installation
Think twice if: you are price-sensitive on minor work; missed call-outs without notice have happened in the past

What are they good at?

  • Same-day or next-day availability on many jobs
  • Named technicians (Shane, Callum, James, Nick) appear repeatedly in positive reviews
  • Covers multiple trades (plumbing, gas, roofing) under one business
  • Owner takes responsibility for subcontractor issues

Worth knowing

  • Named technicians: Shane (hot water and plumbing), Callum (tap/pipe work), James (quoting and hot water), Nick (burst pipe response), Harry and Brad also mentioned
  • Hot water system replaced overnight despite bad weather (Review 12)
  • Copper repiping for hot water systems completed on time (Review 15)
  • Emergency burst pipe response with same-day communication (Review 8)
  • Owner and Brad led internal fix after subcontractor roof work issue, at their cost (Review 7)
  • Honest assessment: declined unnecessary roof work rather than upsell (Review 10)

What reviews say by service

Gas Installation Service
Long-distance copper piping upgrade, quality components, installed next day, WA Gas regulator sign-off exceeded regulations
Hot Water Systems
Multiple rapid replacements praised; one overnight install during poor weather; copper repiping completed on schedule
Emergency Plumbing
Burst pipes under kitchen sink attended promptly; professional response and efficient repair same day
Roofing & Gutter Plumbing
Owner and internal resources fixed subcontractor issues at no cost; roof inspection declined unnecessary work

How it compares

  • Rated 4.5 against a 4.8 average across the 71 roofing & gutter plumbing businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 89
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30

Rating breakdown

5
92
4
8
3
0
2
2
1
11

FAQ

Can you fix a burst pipe the same day?
Yes. One reviewer's burst water pipe under the kitchen sink was attended to promptly, with arrival within estimated time and completion the same day.
Do you charge extra for emergency weekend or after-hours work?
Reviews mention same-day and next-day bookings but do not specify weekend or after-hours rates.
What do you do if a job isn't right the first time?
The owner took responsibility for a roof plumbing issue caused by a subcontractor and led internal resources to fix it at West Coast's cost.
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Last updated 2026-09-05