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Doc Hayward's Plumbing & Gas Service

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 17 Google reviews · How we rank ›

4.3(17) 60 low data composite score See reviews on Google ✓ Google-verified
New Home & Construction PlumbingDrain & Blocked DrainsEmergency PlumbingPlumberBathroom Renovation PlumbingGas Installation ServiceHot Water Systems
Doc Hayward's Plumbing & Gas Service
Location
Mount Lawley
Services
New Home & Construction Plumbing, Drain & Blocked Drains, Emergency Plumbing
Reviews
17
Ranking
#134 in New Home & Construction Plumbing
Best for
Homeowners needing reliable plumbing and hot water work with upfront options and warranties.

Business data from Google Business Profile, checked 2026-10-05.

What do recent reviews say?

Doc Hayward's has built a reputation for honest, skilled plumbing across a wide range of jobs. Most reviewers praise fair rates, dependable service from named staff including Doc, Bryn, and Zach, and work that lasts. A handful of older complaints about tardiness stand against years of consistent five-star feedback from long-term customers.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • reliable and on-time
  • fair pricing
  • skilled workmanship
  • professional team
  • good communication
Watch-outs
  • late arrivals or delays
  • inconsistent punctuality
punctualfair-pricingskilled-workmanshipreliableresponsivefriendly-stafftidy-worktransparent-quotingfixed-first-timeresidential-homeowners
Best for: Homeowners needing reliable plumbing and hot water work with upfront options and warranties.
Think twice if: A small number of years-old reviews mention punctuality issues; recent feedback strongly contradicts this.

What are they good at?

  • Long-term relationships with repeat customers over 10+ years
  • Named staff continuity (Doc, Bryn, Zach, James, Steve)
  • Warranty on replacement work
  • Professional explanation of options and approach

Worth knowing

  • Named plumbers: Doc, Bryn, Zach, James, Steve
  • Work done on homes over 100 years old and modern renovations
  • Warranty applies to replacement taps and similar work; quick fixes offered without warranty
  • Emergency callouts available after hours
  • Blocked drain and sewer work, water heater replacement, soak well installation, pipe bursts, showers and toilets
  • Text confirmation of appointments sent day before
  • Multiple long-term customers (10-15 years) with no issues

What reviews say by service

Drain & Blocked Drains
Praised for quick after-hours blocked drain clearance; described as professional and prompt.
Hot Water Systems
Multiple reviews highlight reliable hot water unit and system installations with professional approach.
Emergency Plumbing
After-hours emergency water heater and burst pipe work described as prompt and hassle-free.
Bathroom Renovation Plumbing
Tap replacement and shower installation praised for skill and warranty support.
Gas Installation Service
Limited review detail; business name includes gas service but no specific customer feedback on gas work.
New Home & Construction Plumbing
One long-term customer credits them with major plumbing upgrade and new renovation work over 6 years; excellent standard with no leaks or issues.

How it compares

  • Rated 4.3 against a 4.62 average across the 148 new home & construction plumbing businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

How We Score
Star rating 72
Review volume 55
Review recency 50
Review sentiment 60
Profile completeness 50
Verification 0

Rating breakdown

5
14
4
0
3
0
2
0
1
3

FAQ

Do you offer a warranty on work?
Yes. Tap replacements and similar work are warranted. Quick-fix options are available but carry no warranty.
Can you handle emergency plumbing outside business hours?
Yes. Reviewers report after-hours blocked drain and water heater work completed promptly.
Do you send appointment reminders?
Yes. Text confirmation of appointments is sent the day before.
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Last updated 2026-10-05