Jims Jetting Pty Ltd
All 18 reviews rate this business one or two stars. The core complaint is systematic overpricing: customers report call-out fees of $105–$550, quotes inflated to three to five times what competitors charge for identical work, and diagnostics bundled into initial quotes but rarely deducted. Two appointments were missed with no contact. One reviewer noted friendly demeanor and competent work, but that was overwhelmed by the final bill. Several customers report obtaining second quotes from other plumbers at a fraction of the price, discovering that parts advertised as premium retail at $3,000+ cost $1,300 elsewhere. The business model appears designed to lock customers into high diagnostics fees before presenting steep quotes, making a second opinion almost mandatory before proceeding. The business website lists the same services reviewers disputed (hot water systems, tap repairs, blocked drains) and advertises $0 call-out fees, yet nearly every review mentions a charge ($105–$550). Reviewers describe a pattern: free quote advertised, then a diagnostic or investigation fee imposed on site, followed by quotes reviewers independently verify as 200–500% above market rate. One reviewer did not pay the inspection fee and received an angry call; another paid $468 for a 5-minute water pressure and power supply check.
